Battery exploded I. Pocket,brand new phone but disgusted with the call centre, and foshini ,very bad service no manager at hisense call centre,u waste more money trying ur best to comtact this stupid,I rather dont say wat I feel,I... Read more
Hisense complaints
Hisense Complaint Sentiment: Neutral
Our sentiment meter has detected that Hisense complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Hisense, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 1, 2024
Hisense complaint process
Do you have a dispute or had a bad customer experience with Hisense? Submit your Hisense complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Hisense.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Hisense complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Hisense?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Hisense complaints chart
We have received 9 complaints about Hisense over the last 12 months. The graph below shows a monthly breakdown.
10
9
8
7
6
5
4
3
2
1
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Hisense complaint statistics
Curious about Hisense's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!
38
Total complaints
38
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
38 ratings
Hisense reviews: (38)
Authentic experiences shared by our community for your benefit.
Ripped off
Complaint from tx25jay on 07 October 2022 about Hisense.
This tv 55R6E3 or any other Hisense. My mom bought 3 at the same time about 3 years ago. All the TV's went to different address because they were gift's. So a year and half the first tv went out... Read more
Terrible Customer Service
Complaint from Terrible Company on 22 September 2022 about Hisense.
I have been having an issue with a refrigerator for over a year. It is now on a recall for the same issue. I have had 3 service appointments that the technician has failed to show up for. Today being... Read more
I never would have bought it if I'd known
Complaint from Robert S. on 05 September 2022 about Hisense.
Tv Model: Hisense 50 Class 4K UHD LCD Android Smart TV HDR A6G Series 50A6G The first problem is I bought the Android smart tv that I though I could load any app that was on the play store. No... Read more
Faulty fridge
Complaint from Flo54 on 02 August 2022 about Hisense.
I bought a fridge freezer from you almost seven years ago.After two years the temperature gauge on door blacked out and recently fridge stopped working. I am a pensioner and now have no fridge Apparently you are renown for problems... Read more
FAULTY PRODUCT
Complaint from Zelda Miller on 01 July 2022 about Hisense.
Purchase of Hisense 8kg Top Load Washing Machine – Titanium Grey, order 104921769 ordered and paid through Takealot on the 02 Apr. Delivered on the 7th April. 1st complaint logged on the 11 May requesting assistance is required as the... Read more
Tv 2 years old, stop working
Complaint from Hisenseistrash on 10 May 2022 about Hisense.
Bought a 70' and 55' hisense 4k tv. June 2019. Both tv stopped working a week ago. Power button flashes 3 times, then screen dosent come on or no sound. I travel alot for work and am barley home and... Read more
Neglegance
Complaint from kedar on 27 April 2022 about Hisense.
Dear SirMadam, I bought a Hisense fridge and fridger on 31 July,2020(Ordered)-Model No-RIB291F4AW1. I had bought it through Very. It stopped working from the 3rd week of February, 2022-it would not cool-and I called Hisense as it has two years manufacturers... Read more
I TOOK MY TV TO THE WALK IN REPAIR CENTRE IN MILNERTON IN MID MARCH. AFTER NUMEROUS CALLS AND EXCUSES I WENT TO COLLECT MY TV YESTERDAY, 20 APRIL 2022 BUT WAS TOLD THAT MY TV WAS SENT TO WHERE... Read more
Two units went out in less than 2 years
Complaint from Dstromb232 on 10 April 2022 about Hisense.
I purchased the DH70W1WG Dehumidifier in late 2019 and just used it for 3 months then tried to use it in 2020 it just froze up and stop working they replaced the unit in 2020 and it ran only for... Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
