It crashed at any random point ....very sporadic Read more
Hisense complaints
Hisense Complaint Sentiment: Neutral
Our sentiment meter has detected that Hisense complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Hisense, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 18, 2024
Hisense complaint process
Do you have a dispute or had a bad customer experience with Hisense? Submit your Hisense complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Hisense.
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Hisense complaints chart
We have received 9 complaints about Hisense over the last 12 months. The graph below shows a monthly breakdown.
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Hisense complaint statistics
Curious about Hisense's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!
38
Total complaints
38
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
38 ratings
Hisense reviews: (38)
Authentic experiences shared by our community for your benefit.
50 Hisense restarts itself moments after I start watching TV....
Complaint from Amazing_Ron on 07 February 2023 about Hisense.
Hello: Been trying to figure out why my TV that is only a year old is cutting off by itself while I'm streaming or when I'm looking at a movie or anything it just cuts off and then restarts? Immigration policy in... Read more
NO ONE IS ASSISTING
Complaint from WORSTCUSTOMERSERVICEHISENSE on 03 February 2023 about Hisense.
Purchased a new Hisense refrigerator from Lowes in October 2022. 1 week after having it, broke. Lowes replaced it with same model. It is now 3.5 months later, and fridge and freezer broke again. Had to unplug due to front... Read more
Broken freezer door
Complaint from kac28277 on 20 January 2023 about Hisense.
I purchased a Hisense refrigerator from Lowes on February 9, 2022. Shortly after the purchase, one end of the freezer handle came off. On December 6, 2022, I attempted to make a request for repair. I was asked how the... Read more
Faulty refrigerator
Complaint from teljoy on 19 January 2023 about Hisense.
HI good day i just want to know i im going to be compensated for the meat and poultry and vegetables fruit that i had to throw away because i received a faulty appliance from Hisense Fridge and freezer 508l... Read more
Two service calls to replace parts
Complaint from tbswv on 07 December 2022 about Hisense.
Hisense 50 4K TV keeps dropping the HDMI. Actions taken: reset to factory defaults, firmware upgrade, 1 service call to replace the HDMI board, 2nd service call to replace the HDMI and the power board. Switched HDMI cables... Read more
Mr. Joel Files
Complaint from jmfiles on 13 November 2022 about Hisense.
I had this tv for one year back in December every since i had the tv it was doing just fine until now ! The tv wont come on and i did what it say on youtube bout unplugging the... Read more
Wrong smart 4K Laser TV Returned
Complaint from roymosley1@outlook.com on 07 November 2022 about Hisense.
For the past four months I have been trying to get my smart 4K Laser TV repaired. The TV that I paid for was a 100L5F 4K smart TV unit, the unit you have sent was a subgrade unit that... Read more
Faulty Dishwasher
Complaint from Little Chalfont on 04 November 2022 about Hisense.
Last year I bought new Dishwasher from Hisense. It has stopped working with in couple of month. I have tried calling customer care but I didn’t get any help. Nobody has filed a complaint. Every time they are suggesting some... Read more
I spent just under 1000 euros on a fridge freezer in 2019 to be told it is now irreparable as there is no ga
Complaint from francesra on 03 November 2022 about Hisense.
having spent so much on a fridge freezer I would have expected it to last more than 3 years Read more
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