Hisense complaint: I never would have bought it if I’d known

Tv Model: Hisense 50 Class 4K UHD LCD Android Smart TV HDR A6G Series 50A6G

The first problem is I bought the Android smart tv that I though I could load any app that was on the play store. No such thing. You are very limited as to the apps you can install. I pay $225 a month for cable and internet (Comcast) and that is a lower tier plan with no hd. I expected not to have any problems downloading Xfinity streaming Android app, but no. I can download it on all my past and present smart cell phones I have owned. However, not on this tv. I wanted to install about 15 other important apps. and it said unable to install on this tv. All the apps the tv didn’t want to install, my smart phones did install. I know others who have smart tv’s and they have no problems installing apps on their tv’s. The biggest reason I bought a smart tv was to be able to use all the apps that this tv seems to not want to install. I guess I have two options. One is to go back to hooking my laptop to watch tv. The second is to sell this new damn thing at a loss and get a tv that will install the apps I want to install. The last problem I have is that I purchased Cloner Alliance Pro. This item allows me to record shows or sports from my cable and play them back later on a tv. It will record analog or HD signals. It works great but, not on this tv. I have two cable boxes. One feeds the tv and the other feeds the Cloner Pro. I purchased it for $200 expecting it to work fine on a new tv. Not on this one. All of the hookups for this is HDMI. The aspect ratio is completely off. I tried every setting on both the Cloner Pro and the tv. I spent hours trying to get it right. I get a square picture with large bars at the top, bottom and sides. I can get it to fill to the top and bottom but not the sides. With one setting I am getting probably only 60% of the screen filled. The other setting I probably get 75% of the screen filled and distorted. With all the settings I tried, it is one or the other and nothing in between and it’s either a square or vertical rectangular box. I have an old Sony Bravia that was purchased about 15 years ago when flat screens were extremely expensive. I had no problems when I hooked the Cloner Pro up to it. I had great aspect ratio and resolution on the Sony set. I used the same cable box and the same Cloner Pro. When I bought the tv, I had such great expectations only to take a nose dive into oblivian. All the main purposes I bought this smart tv totally failed. I will probably sell it at a loss and get one that meets my expectations. This tv has totally failed.