Our sentiment meter has detected that Haven Holidays complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Haven Holidays, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 2, 2024
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We have received 10 complaints about Haven Holidays over the last 12 months. The graph below shows a monthly breakdown.
Curious about Haven Holidays's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from lizmullett@hotmail.com on 30 April 2023 about Haven Holidays.
I rented a caravan at craig tara on 17/4/23to21/4/23 with my husband and granddaughter we upgraded this year as last years caravan was a basic one and yo be honest I would have preferred last year's caravan the upgrade one... Read more
Complaint from Lisa Hawksworth on 24 March 2023 about Haven Holidays.
When we arrived to our bronze caravan every where was filthy damaged and also had mites on the dressing table. We paid for 5 the was only enough bedding for 4, We didn't realise till at night. To make matters... Read more
Complaint from ianlindsay on 26 January 2023 about Haven Holidays.
ref 11374380 i would like a full refund for my holiday as stated in your letter to me. we where on the phone to you with which was not very helpful then to be... Read more
Complaint from pauline.lawlor@blueyonder.co.uk on 10 August 2022 about Haven Holidays.
i have made several complaints to customer services email phoned twice and sent letters by post, I have not even heard back to say they have received my complaint. this holiday was booked in all good faith . my daughter and boyfriend saved... Read more
Complaint from Kelvin Pankhurst on 07 August 2022 about Haven Holidays.
We took our grandchildren to Weymouth Bay for a holiday, on arrival we purchased 4 fun passes, what a waste of money, which we can little afford being pensioners!! We then went to book for the children to go swimming... Read more
Complaint from Disappointed Holiday maker on 19 July 2022 about Haven Holidays.
I wrote this to Thorpe Park but the email bounced back as undeliverable. I must tell you that my recent stay at Thorpe Park was not very enjoyable: by far the least enjoyable of my Haven experiences. The accommodation was... Read more
Complaint from ken60 on 09 July 2022 about Haven Holidays.
We stayed in lakeside East 100 a 'Saver caravan(which didn't have towels). At the time of booking we did not know the saver was the basic caravan. The caravan windows door weren't sealed properly as we could feel a... Read more
Complaint from COLIN STEVENSON on 30 June 2022 about Haven Holidays.
NO TRAPEZE IN ACCESSIBLE CARAVAN AS REQUESTED. RECEPTION SAID THEY DO NOT PROVIDE THEM AND NEVER HAVE. WHY WAS I NOT TOLD THIS AT THE TIME OF BOOKING SAVING MY WIFE AND I A LOT OF TIME AND STRESS PLUS A... Read more
Complaint from richard wheeldon on 05 May 2022 about Haven Holidays.
booking ref : 12325583 first booked the holiday 11821 deluxe 2 bed dog friendly fully paid 61121 111121 up graded to 12 bay view prestige 2 bed with decking dog friendly well so we thought ??? I spoke to the person and ask... Read more
Complaint from derek goodwin on 15 March 2022 about Haven Holidays.
i whent on holiday to primrose valley filey i had asked for a ramp because my wife uses a stroller because she has difficulty walking the only ones with ramps are disabled so i asked for one with easy access... Read more
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