Haven Holidays complaint: Saver caravan and restaurants
Filed 9 Jul 2022 by Kenneth
We stayed in lakeside East 100 a ‘Saver caravan(which didn’t have towels). At the time of booking we did not know the saver was the basic caravan. The caravan windows door weren’t sealed properly as we could feel a draft through them. The fridge kept freezing the food even though it was turned down.
We were not pleased that as pet owners the dog wasn’t allowed into your restaurants, only the Mash Barrel (outside).
The staff weren’t very polite to me on a few occasions when I called before the holiday also I called reception about towels when we arrived only to be rudely told to go and buy some.
Report
Discussion
0 comments
No comments yet. Been through something similar with Haven Holidays? Start the discussion above.
More Haven Holidays complaints
View all 20Fun Passes
We took our grandchildren to Weymouth Bay for a holiday, on arrival we purchased 4 fun passes, what a waste…
Beach access.
I wrote this to Thorpe Park but the email bounced back as undeliverable. I must tell you that my recent…
NO TRAPEZE IN CARAVAN
NO TRAPEZE IN ACCESSIBLE CARAVAN AS REQUESTED. RECEPTION SAID THEY DO NOT PROVIDE THEM AND NEVER HAVE. WHY WAS I…