My complaint:
NO TRAPEZE IN ACCESSIBLE CARAVAN AS REQUESTED. RECEPTION SAID THEY DO NOT PROVIDE THEM AND NEVER HAVE.
WHY WAS I NOT TOLD THIS AT THE TIME OF BOOKING SAVING MY WIFE AND I A LOT OF TIME AND STRESS PLUS A LONG JOURNEY
UP TO FILEY.
Suggested solution:
GET THE PEOPLE BOOKING THE HOLIDAYS TO GIVE THE CORRECT
INFORMATION OUT
