Haven Holidays complaint: NO TRAPEZE IN CARAVAN

Name: NO TRAPEZE IN CARAVAN
Item: Haven Holidays
Author: COLIN

Open 30 Jun 2022 70 views Travel

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Filed 30 Jun 2022 by COLIN

NO TRAPEZE IN ACCESSIBLE CARAVAN AS REQUESTED. RECEPTION SAID THEY DO NOT PROVIDE THEM AND NEVER HAVE.
WHY WAS I NOT TOLD THIS AT THE TIME OF BOOKING SAVING MY WIFE AND I A LOT OF TIME AND STRESS PLUS A LONG JOURNEY
UP TO FILEY.

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Case details

Status: Open
Company: Haven Holidays
Filed: 30 Jun 2022
Desired resolution: GET THE PEOPLE BOOKING THE HOLIDAYS TO GIVE THE CORRECT INFORMATION OUT
Problem: Requested trapeze not provided, not told when booking
About: accessible caravan

Progress

Filed
Company notified
Company replied
Resolved

30 Jun 2022 Complaint filed and published
30 Jun 2022 Message from Bizzy: we notified Haven Holidays about this complaint.

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