Our sentiment meter has identified a 100% increase in complaints about Grubhub over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Grubhub's offerings.
Sentiment data last updated on April 29, 2024
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We have received 3 complaints about Grubhub over the last 12 months. The graph below shows a monthly breakdown.
Curious about Grubhub's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from srkjaw@gmail.com on 25 July 2020 about Grubhub.
Using grubhub for the first time and while tracking my order I noticed the driver going in the complete oposite drirection of my house. So I called her and she said she had a double delivery. The other delivery was... Read more
Complaint from skeeterbytes on 18 January 2020 about Grubhub.
Ordered food at 9:30 AM and specified 11:30 AM delivery, knowing I had a noon meeting; texted 15 minutes ahead of first ETA to say order was 'delayed' to 11:50 - 12:00, then tried calling at 11:58 to say they... Read more
Complaint from Trying to fix it right now 59 on 17 December 2019 about Grubhub.
I'm a driver for The company Grubhub I been working for them for about a year an a half in this time things have been up and down at times they would send you on a delivery that... Read more
Complaint from Ramirez1418 on 15 April 2019 about Grubhub.
My GrubHub delivery driver spilled soda all over my brand-new outfit and ruined my $338 pants my hundred and $75 shirt $120 shoes I want to be reminded compensated and paid for it is ruin outfit Read more
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