Our sentiment meter has identified a 100% increase in complaints about Grubhub over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Grubhub's offerings.
Sentiment data last updated on April 20, 2024
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We have received 3 complaints about Grubhub over the last 12 months. The graph below shows a monthly breakdown.
Curious about Grubhub's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from nancyholland488@gmail.com on 10 February 2022 about Grubhub.
As stated in my GrubHub sheet, I am handicapped. It clearly states DO NOT LEAVE OUTSIDE MY DOOR - however, the last three deliveries I have had from GrubHub have been no knock, no bell ring, just left outside... Read more
Complaint from Rswasey on 01 January 2022 about Grubhub.
At the Farrman Chinese restaurant Friday 12-31-21 at 5:5-0pm, Driver named Andy parked in the marked handicap loading zone. When pointed out he said he worked for Grub hub and called me “Fucking parking Nazi.” At the same... Read more
Complaint from rrs on 31 December 2021 about Grubhub.
the driver walked up to my porch and set my soda down and didnt leave my food Read more
Complaint from EMKNOPP123@GMAIL.COM on 17 November 2021 about Grubhub.
CALLED BURGER KING RESTAURANT THEY SAID FOOD WAS DELIVERED IT WAS NOT DELIVERED...RESTAURANT CAN DO NOTHING. WAS FOOD STOLEN? OR WAS FALSE INFO GIVEN ON LINE THIS IS THE THIRD TIME IN... Read more
Complaint from JazzIeoutofhere48 on 04 November 2021 about Grubhub.
You guys really need to get it together with your drivers! This is the 8 th time this year this happened. Your company seems to not care about customers such as myself, who wait and wait. You guys lie and... Read more
Complaint from wgelling@yahoo.com on 17 September 2021 about Grubhub.
I was deactivated from my account while on a block ,,They never notified me at all.Just deactivated me..I called they and said they don't understand why it happened..But the problem is I lost money for the day it happened and... Read more
Complaint from mrscottparks@yahoo.com on 10 September 2021 about Grubhub.
A driver with the Grubhub sticker on the back window of their vehicle (dark brown Jeep Liberty), while traveling southbound on Mountain Avenue, nearing the intersection of W. Seventh Street, in the City of Ontario, CA at approximately 3:10 PM,... Read more
Ordered from Grub Hub for the 1st time for a Whataburger order. Took forever to get it. Food was cold and drinks melted-no straws to drink with. Read more
Complaint from TMPfeiff on 06 September 2021 about Grubhub.
My family had a fund established for us to use for meals after my son died unexpectedly on August 25th. We have not been able to utilize these gracious gifts from my son's friends as the Grubhub organization has blocked... Read more
Complaint from singleguy37130@yahoo.com on 04 September 2021 about Grubhub.
I ordered from Kentucky Fried Chicken thru GRUBHUB and my food was incorrect I was very specific i ordered the 3 piece white meat combo i asked for the breast to be original recipe and the wing be crispy... Read more
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