Our sentiment meter has detected that Geek Squad complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Geek Squad, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 27, 2024
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We have received 7 complaints about Geek Squad over the last 12 months. The graph below shows a monthly breakdown.
Curious about Geek Squad's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Geek Squad. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Geek Squad by calling 1-800-433-5778. If you want to reach out to Geek Squad through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Deborah Doolittle on 09 April 2022 about Geek Squad.
Second attempt by remote control to fix Canon Pixma TS6020 printerscanner to get scanner to speak to printer and PC. New Lenovo all in one desktop PC . Agent just left me sitting there and had canceled session without closing windows... Read more
Complaint from pissedoffinMA on 02 April 2022 about Geek Squad.
i originally had an appt. for a battery to be changed on my AppleX phone on 32722 2:20pm. When we got there we were told by Adam D.they didn't have some software they needed from Apple. They didnt bother calling... Read more
Complaint from Ms Prissy on 29 March 2022 about Geek Squad.
Recently. I had my Iphone repaired at Best Buy. The location is included in this complaint. During the repair I was asked to give my email address to the Best Buy Geek Squad clerk. Shortly, after the repair, I started... Read more
Complaint from 247Member on 09 November 2021 about Geek Squad.
Contacted Geek Squad to have a tuneup and to see if some sound distortion could be fixed. Instead Agent Brahmanand wiped out all sound off my Dell All-in-One desk top computer. He uninstalled or deleted the sound driver(s) and then... Read more
Complaint from Page on 13 September 2021 about Geek Squad.
I brought my laptop in on August 12 to get the battery fixed. In store they told me that I would be 2 weeks for it to be fixed and sent back to my house. It is now August 13th... Read more
Complaint from JohnstonP on 24 July 2021 about Geek Squad.
I have taken in my laptop because it would not display properly and the keyboard froze or cycled. The lap top has been in Geek Squad since May 12, 2021. It has been in prior to this for the same... Read more
Complaint from diannaallegretti on 06 March 2021 about Geek Squad.
Fraudulent email for funds through PayPal I have a formal complaint against the Geek squad and the user paypal.service7888@gmail,com who says his name is James Morgan I had bought a TV from Amazon and Best Buy was the 3rd seller. This transaction... Read more
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