Our sentiment meter has detected that Geek Squad complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Geek Squad, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 25, 2024
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We have received 7 complaints about Geek Squad over the last 12 months. The graph below shows a monthly breakdown.
Curious about Geek Squad's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Geek Squad. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Geek Squad by calling 1-800-433-5778. If you want to reach out to Geek Squad through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from coff510@msn.com on 19 January 2023 about Geek Squad.
Brought my AIO computer to BB on 11823 to have new ram installed, said they could do it in about 30 minutes if I wanted to wait. I check back and they said it was ready, paid my service fee... Read more
Complaint from mrcoll61 on 12 January 2023 about Geek Squad.
On Jan 2nd, I contacted Geek Squad because my printer would not respond to my computer. I was on the chat line with 2 different agents for over 3 hours. When the line kept connecting and disconnecting with... Read more
Complaint from Ron Ortolan on 11 January 2023 about Geek Squad.
I purchased a New LG washer, Dryer and Dishwasher in November for a Christmas gift to my wife, When I purchased these online these items were available for delivery, I then got notified that the first delivery appointment would not... Read more
Complaint from W. Huie on 03 January 2023 about Geek Squad.
I had two prior in-home appointments scheduled through Geek Squad beginning in 102922, however the issue has to be resolved after more than 20 calls. No third has been scheduled nor a replacement issued. All I have... Read more
Complaint from jb12330 on 02 January 2023 about Geek Squad.
Recently I bought a Lenovo All in one computer for my mom. When I realized how little RAM it had I decided to upgrade it. I spoke to an agent online to ask if Geek Squad would do the... Read more
Complaint from Pennyd on 11 December 2022 about Geek Squad.
We had an appointment for December 10, 2022 for a dismount of original TV, remount a new TV and reset up the surround system, etc. We received our email that the tech will be out to the house between 12-8. We called... Read more
Complaint from Rthiel4676 on 10 December 2022 about Geek Squad.
I called to get my virus protection with Webroot that I purchased from Best Buy on my new cell phone. The gentleman who said his name was Thomas then Johnathan that he would get into my desktop computers to get... Read more
Complaint from nicolesmith08@charter.net on 23 November 2022 about Geek Squad.
I canceled my Geek Squad that I purchased for my appliances last year because I do not live where those appliances are at....I did this 1 year ago and today got an email from Geek Squad saying they are charging... Read more
Complaint from Marytheknees on 18 November 2022 about Geek Squad.
I took it in on October 25 th after i uninstalled a program for some reason when i restarted it did not boot i tried all the ... Read more
Complaint from sudirick on 03 November 2022 about Geek Squad.
I've been using and paying for Geek Squad for over ten years and the service this year has not only been bad but what happened to us this month has cost me an immeasurable amount of damage. Geek Squad... Read more
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