Our sentiment meter has detected that Detroit Water and Sewerage Department complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Detroit Water and Sewerage Department, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 2, 2024
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We have received 2 complaints about Detroit Water and Sewerage Department over the last 12 months. The graph below shows a monthly breakdown.
Curious about Detroit Water and Sewerage Department's track record in addressing complaints within the Government Services category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from La on 19 January 2022 about Detroit Water and Sewerage Department.
Per the water department, starting 2017 I have had an overage payment of 900.00 or more and they refuse to refund my money. This is not fare. Can you please help me get my money. Read more
Complaint from MsBeverly12 on 17 January 2022 about Detroit Water and Sewerage Department.
No one from Detroit Water and Sewage Department has kept their appointment with me to come out and turn water pressure up since there was a water main break that affected my home Read more
Complaint from RatingResident on 14 January 2022 about Detroit Water and Sewerage Department.
DWSD's hired contractors performed a poor restoration after their sewer upgrades. Their contractors' backfill material led to major flooding over homeowner's sidewalk. This increased flood has been worst because of their crude contractors who has failed to provide attention to... Read more
Complaint from Leon Cooks on 11 January 2022 about Detroit Water and Sewerage Department.
Water bill was paid online October 4th paid too much accidentally paid $10,597 when the water bill was actually $105.97 being told I will be reimbursed still have not received refund on my money and I am not beening... Read more
Complaint from Aester on 30 December 2021 about Detroit Water and Sewerage Department.
DFD came and turned on a fire hydrant i front of my home end of November. I get a bill with four times my regular (same for four years) usage for December, coincidentally the same month the hydrant was running... Read more
Complaint from Detroit resident on 06 November 2021 about Detroit Water and Sewerage Department.
I opened a case with the water company in April of 2021 because sewage was backing up in my home and has consistently been doing so. I've called numerous times and numerous times I've been told my case will be... Read more
Complaint from kmott05 on 29 October 2021 about Detroit Water and Sewerage Department.
I am accused of using 51,000 gallons in one month. My water bill is over 1,600.00 dollars Read more
Complaint from ERIC MACK on 26 October 2021 about Detroit Water and Sewerage Department.
Detroit water came out to install water for my new neighbor and when they dug up the ground, they damaged my water lines and have been avoiding fixing them. This happen in early 2021 and myself and my tenant have... Read more
Complaint from richardamcclung@yahoo.com on 22 September 2021 about Detroit Water and Sewerage Department.
On August 3rd,2021, complainant (Richard McClung) entered an payment agreement with DWSD to pay arrears on recent purchased property, located at 13130 Kilbourne St,Detroit,Mi,48213. Agreement was made via Phone and DWSD site, complainant received ation for transaction, ation 171165407537 for account... Read more
Complaint from JUST SICK OF THE CITY on 16 September 2021 about Detroit Water and Sewerage Department.
The catch basin on the corner of Ashton and Constance has been out for over 6-8 years. We know it is the catch basin because infall of those years we have had two crews come out and state that this... Read more
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