My house is floating
Complaint from Jags on 22 January 2024 about Detroit Water and Sewerage Department.
The city failed to do their job causing serious backups. All driveways cracked all basements flood often!!!!! Read more
Detroit Water and Sewerage Department complaints
Detroit Water and Sewerage Department Complaint Sentiment: Neutral
Our sentiment meter has detected that Detroit Water and Sewerage Department complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Detroit Water and Sewerage Department, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 16, 2024
Detroit Water and Sewerage Department complaint process
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Detroit Water and Sewerage Department complaints chart
We have received 3 complaints about Detroit Water and Sewerage Department over the last 12 months. The graph below shows a monthly breakdown.
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Detroit Water and Sewerage Department complaint statistics
Curious about Detroit Water and Sewerage Department's track record in addressing complaints within the Government Services category? Dive into the all-time complaints data right here!
40
Total complaints
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Open Complaints
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Complaints resolved
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40 ratings
Detroit Water and Sewerage Department reviews: (40)
Authentic experiences shared by our community for your benefit.
Customer Service Rep with Bad Attitude
Complaint from M313 on 13 September 2023 about Detroit Water and Sewerage Department.
The customer service rep who took my call talked to me with a bad attitude and said things that made me feel stupid rather than being helpful to resolve the issue. Read more
P previous owner, water bill transferred into current owners name
Complaint from Yvonne Glover on 17 April 2023 about Detroit Water and Sewerage Department.
Purchase home August 2022, call the water board to make a payment. Around October 2022 I received a water bill in my name for over $4400. How did I use $4400 in water in one month. Read more
Work hasn’t been completed and clean up after digging up on property!
Complaint from Marilyn Hogan on 14 April 2023 about Detroit Water and Sewerage Department.
Front yard still have wire where grass seeds were planted. Never came back to remove! Big lumpy hill is on curb side of grass! My pavement walkway bricks were removed and not replaced. Read more
Continues basement sewage from the streets.
Complaint from Sylvia Bowens on 06 April 2023 about Detroit Water and Sewerage Department.
Every time it rains, I get sewage from the streets backed up in my basement. City was supposed to have come out yesterday but never came. The drainage system is clogged up and needs to be snaked out itself. I'm... Read more
Overcharging Happening in Boston-Edison: Ridiculous bills
Complaint from ShantiCM on 16 February 2023 about Detroit Water and Sewerage Department.
I was charged $500 dollars for one month when I typically only use 30-50 dollars of water. I called because there was no way the bill was right, as I had been traveling as part of my company, and therefore,... Read more
Refusal to replace a ruptured water meter
Complaint from Dwan on 04 January 2023 about Detroit Water and Sewerage Department.
A was placed on Saturday December 31 because my basement was flooded for several days, we purchased a pump to pump the water out but it continued to flow. I am disabled and unable to get down into the basement... Read more
Raw sewage in my basement
Complaint from T haygood on 13 November 2022 about Detroit Water and Sewerage Department.
On October 31st 2022 I called regarding a sewer back up in my basement. our pipes were replaced with plastic several years ago. After a few days no one had came out to check I called back and there was... Read more
No water and low pressure
Complaint from Breanna on 11 October 2022 about Detroit Water and Sewerage Department.
I been calling since October 8th complaining Abt my water and my first call was October 8th, second call October 9th, third called Monday 10th and my fourth called Tuesday 11th still no body has came out toy address. They... Read more
Work that has not been completed
Complaint from NOBODY CARES on 29 September 2022 about Detroit Water and Sewerage Department.
The DWSD damaged my driveway in February 2022 they just came and fox it on September 15,22 they didn't complete the work it's been a week I've call DWSD nobody can tell me when they will come out to finish... Read more
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