Our sentiment meter has identified a 100% increase in complaints about Deliveroo over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Deliveroo's offerings.
Sentiment data last updated on May 8, 2024
Do you have a dispute or had a bad customer experience with Deliveroo? Submit your Deliveroo complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Deliveroo.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Deliveroo complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 12 complaints about Deliveroo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Deliveroo's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Deliveroo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Deliveroo by calling +44-203-6999-977. If you want to reach out to Deliveroo through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from aceyFrancess32 on 20 June 2022 about Deliveroo.
We used Deliveroo to place an order from Enish in South Croydon. Order went through, funds were taken from our account only for us to get a response from Enish saying for the order we placed they didn't have the... Read more
Complaint from amrita on 31 May 2022 about Deliveroo.
I had placed an order with deliveroo having order ID 4098 where the order was not delivered to me and the order got canceled and I was charged for it anyway. and when I went on to asking help to... Read more
Complaint from Mellie2306 on 28 February 2022 about Deliveroo.
I placed an order (3599) with you for Royals fish and chips in Bognor Regis at 18:17. The app stated a 25-45 minute wait . We didn't get our food until 20:00. This is unacceptable. I have a 2 year... Read more
Complaint from Mark Cardiff on 31 July 2021 about Deliveroo.
Hi, My wife was hit on Tuesday while walking on a pedestrain crossing by a Deliveroo cyclist. She luckily did not break anything but is bruised and shaken up. To cap it all she broke her wrist last year and this... Read more
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