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Deliveroo complaint: Driver never arrived.

Open 203 views Fast Food / Delivery

Filed 27 Dec 2022 by Angelika

I have placed the order , my boyfriend came out and he was waiting outside as the driver said he can’t find the adress, it was around 10 min while he was waiting in the rain i was calling driver but he refused to answer the phone and send me message that he is on the way he has never arrived. I asked for my food on order help and explained about the situation but they said that order was delivered and it is outside but nobody never came any near to the block of flats I have live in as my Boyfriend was outside all of the time. I have No money and No food as Deliveroo is saying order is complete but i have the code that the driver has to take and he had No code from me so how they can even Trust him he has delivered the food to me ?

Deliveroo complaint: Driver never arrived.
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