Deliveroo complaint: Cold and incomplete delivery

Name: Cold and incomplete delivery
Item: Deliveroo
Rating: 1
Author: lynn

Open 4 Jan 2023 150 views Fast Food / Delivery

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Filed 4 Jan 2023 by lynn

I ordered from deliveroo kentucky chicken on on December 31st.2022.
When food arrived it was cold incomplete order.
You could tell food had been cold for sometime . Gravy was also cold .
Chips were not complete.

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Case details

Status: Open
Company: Deliveroo
Filed: 4 Jan 2023
Rating: 1/5
Desired resolution: A complete refund . I did complain soon as we opened package but thought ot would be kentucky and not deliveroo. We are not fegular customers of deliveroo. I have complained to deliveroo today and spoke to.person called Marco who spoke to his manager called Jan Hill who said they can do nothing .
Problem: Food arrived cold and incomplete
About: fried chicken order

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Filed
Company notified
Company replied
Resolved

4 Jan 2023 Complaint filed and published
4 Jan 2023 Message from Bizzy: we notified Deliveroo about this complaint.

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