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Deliveroo complaint: Late delivery

Open 141 views Fast Food / Delivery

Filed 23 Jan 2023 by Melissa

Our order 0613 was made on the 13th November 2022 our order was placed at 15:35 our food arrives at 18:15. The latest time given for arrival was 17:38. A sales representative called Veronica ed a full refund would be given for the delay in our order. The full refund of €48.88 our order was not given. I have 30 emails showing Deliveroo only replying with automated scripts. The advise there online chats are recorded which I have requested copies of and these requests have been ignored.

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