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Deliveroo complaint: Deliverymuch too late

Resolved 175 views Fast Food / Delivery

Filed 21 Jul 2022 by Moshé

I ordered a lunch meal for me and another person at about 13:20 on 16 July 2022. The order ID was 2999. By 15:20 the order had not been delivered. So I gave up and made other arrangements for lunch. Then after 15:30 the order finally arrived – much too late to be of any use. I demanded reimbursement of the pre-paid cost, but my repeated demands were ignored or rebuffed by Deliveroo Customer Care.

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