Deliveroo complaint: 4 hour wait and then told order cancelled. Full stop.
Filed 11 Sep 2022 by David
Waited over 4 hours for an order to be delivered. Due date kept getting pushed back. Messages driver was on his way etc. Finally got a message order was cancelled with no explanation.
Contacted restaurant who claimed food had been collected and they had similar problems before. Suspect drivers are eating the food themselves.
Contacted deliveroo on chat and got token apologies and an offer of £15 credit as compensation for an entire evening waiting to treat my son to a special take away.
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