Chicken Express Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Chicken Express over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 17, 2024

Chicken Express complaint process

Do you have a dispute or had a bad customer experience with Chicken Express? Submit your Chicken Express complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Chicken Express.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Chicken Express complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Chicken Express?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Chicken Express complaints chart

We have received 7 complaints about Chicken Express over the last 12 months. The graph below shows a monthly breakdown.

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Chicken Express complaint statistics

Curious about Chicken Express's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

7
Total complaints
7
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 7 ratings

How to contact the customer service of Chicken Express?

Below, you will find the contact information for the complaint department of Chicken Express. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-817-295-8886
Contact form:

You can contact the customer service of Chicken Express by calling 1-817-295-8886. If you want to reach out to Chicken Express through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Chicken Express reviews: (7)

Authentic experiences shared by our community for your benefit.

Tenders where old and dry

Complaint from Wash on 06 March 2024 about Chicken Express.

I'm still waiting on a manger to get in contact with me about my visit, at this location. I ordered a 4 piece tender dinner, I asked was it fresh chicken before I placed my order. The cashier stated that... Read more

Comments: 0
Rating:

Poor quality of food served.

Complaint from BobbysueK. 18@gmail.com on 13 January 2024 about Chicken Express.

I have been going to this location for 10 or better years. The quality of food I receive keeps going downhill. I purchased 8 pcs family meal yesterday for $29.22. The chicken had no seasoning and the gravy also had limited... Read more

Comments: 0
Rating:

Manager being disrespectful

Complaint from Ludawg on 09 December 2023 about Chicken Express.

So I called about a application I submitted to get employment so I seen on Indeed that they're was a listing for employment needed with the address and location to the moore oklahoma location so I applied then when I... Read more

Comments: 0
Rating:

Pissed customer poor customer service bad food

Complaint from Pissed of for junk customer service on 14 November 2023 about Chicken Express.

Sit in line 20 minutes. Ordered 2 number ones both tea was hot and not sure it’s right. Did not get rolls with either one of them and did not get extra corn nuggets I ordered and was... Read more

Comments: 0
Rating:

Bad 3 Fish Combo...

Complaint from Concerned in Chickasha on 30 August 2023 about Chicken Express.

TWIMC, I purchased a 3 piece Fish Combo on August 23, 2023. I want express here how inedible the meal was. The fish was overly salty, greasy and (worst of all) chewy like shew leather. The... Read more

Comments: 0
Rating:

Disappointed Customer

Complaint from LCanright on 24 July 2023 about Chicken Express.

Went to location today at 1737 hours. Placed my order in drive thru. Paid and was asked to pull up and wait for food to be brought out. I ordered gizzards and a fish, both were to be combos.... Read more

Comments: 0
Rating:

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