Cash App Complaint Sentiment: Neutral

Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

Closed my acct without a explanation

Complaint from Itsfnjyl on 09 January 2021 about Cash App.

I've never really had a issue with cash app n I don't purchase btc so why is it my card is permanently disabled? They gave me no explanation whatsoever just said there decision was final.. Really Read more

Comments: 0
Rating:

A REFUND THAT TURNED INTO A SCAM!!!!!

Complaint from Dale95Philley on 09 January 2021 about Cash App.

I sent 420$, to my friend a week ago, and she received it, and she got the proof that her withdrawal was processed, even got an email that it was processed, but the external end never recieved it. So she... Read more

Comments: 0
Rating:

THEFT

Complaint from GABRIELLELANGFORD on 09 January 2021 about Cash App.

I WENT TO THE 711 ON SILVERADO AND BERMUDA A CLERK WORKING THERE WAS STANDING BEHIND ME CLEANING THE PIZZA AREA I BELIEVE SHE STOLE MY PIN NUMBER AS I WAS ENTERING IT ON THE KEY PAD THIS HAPPENED IN... Read more

Comments: 0
Rating:

CashApp sole my $183

Complaint from Niner Don on 08 January 2021 about Cash App.

I was sent $183. CashApp closed my account for no reason. I verified the account for them and they still won't let me access it. I had the person that sent me the money request it back and they told... Read more

Comments: 0
Rating:

Funds Transfer Held Without Explanation

Complaint from ChaChing9669 on 08 January 2021 about Cash App.

I attempted to load 550 dollars to my cash app from my unemployment card which was linked to my cash app account.Just the same as my better half has hers setup.And she never has had an issue.So I tried loading... Read more

Comments: 0
Rating:

My funds are frozen, cash support no help

Complaint from Gdestiny on 08 January 2021 about Cash App.

I have been trying to contact cash support for a month now. I have been having issues trying to link my bank and debit card. Every time I try to input my info an error keeps popping up saying to... Read more

Comments: 0
Rating:

Why reject my pua money

Complaint from Really pissed on 08 January 2021 about Cash App.

My name is monique leal my complaint is because i had my pua deposited into my cash account but it was rejected and im having problems getting my pua money i am so close of losing my place of living Read more

Comments: 0
Rating:

Transfer Failed

Complaint from jwells12473@gmail.com on 08 January 2021 about Cash App.

I have tried several times to add money from my debit card linked to my checking account (How I have always added money) Every attempt comes with Transfer Failed. I have been in contact with my Bank and everything is... Read more

Comments: 0
Rating:

Unauthorized transactions

Complaint from Jc83 on 08 January 2021 about Cash App.

I had two unauthorized transactions I went to the bank they wouldn’t help because cash app said it came form my account but I didn’t send the money I want my money back because I don’t even know who this... Read more

Comments: 0
Rating:

Scammed fir merchandise that never existed

Complaint from Mikezl1 on 08 January 2021 about Cash App.

I made a purchase through a website turned out to be fake. I notified cash app , they asked fir details. Not even 24 hrs later they told me they can’t help just have a generic excuse. Read more

Comments: 0
Rating:

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