Cash App complaint: Transfer Failed

Name: Transfer Failed
Item: Cash App
Author: Jodi

Open 8 Jan 2021 309 views Payment Providers

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Filed 8 Jan 2021 by Jodi

I have tried several times to add money from my debit card linked to my checking account (How I have always added money) Every attempt comes with Transfer Failed. I have been in contact with my Bank and everything is ok on that end. Please help me fix this. This has been sent through complain.biz

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Case details

Status: Open
Company: Cash App
Filed: 8 Jan 2021
Desired resolution: They need to work on the app and update it. They also need to provide a better customer support to have a live person available to help customers. Most money transfer are done because they are in need and we as customers don't have the time for the app not to work and then on top of that unable to contact someone.
Problem: Adding money from debit card fails
About: account top-up

Progress

Filed
Company notified
Company replied
Resolved

8 Jan 2021 Complaint filed and published
8 Jan 2021 Message from Bizzy: we notified Cash App about this complaint.

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