Cash App Complaint Sentiment: Neutral

Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

Money was taken by scammers

Complaint from Ronone69 on 15 July 2020 about Cash App.

I lost 260 dollars to the scam artist. There Cash App is $demelochop and $lashekadeans and kept asking for more money. It was supposed to be use for business and they never came through so I ask for a refund... Read more

Comments: 0
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Cash app withdrawals

Complaint from Do not have one as I do not have cash app on 15 July 2020 about Cash App.

I have 2 charges of $7 from my checking account and I do not have nor have I ever had or used cash app Read more

Comments: 0
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Scammer took my money

Complaint from Lovewon18 on 15 July 2020 about Cash App.

I sent a 20 dollar cash app today to Victoria silva. She's a liar I never received anything as promised and was actually blocked. I then requested a refund and she refused all I want is my money back and... Read more

Comments: 0
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Money withdrawal

Complaint from Kwadarious sands on 15 July 2020 about Cash App.

I call regarding I couldn’t withdraw money from ATM also to download an app and was provided an ID number then to remove my email and phone number for my Cash App account immediately realized it was a fraud and... Read more

Comments: 0
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Closed account without notice

Complaint from Joeann sherrill on 15 July 2020 about Cash App.

My new husband to be sent me money. Cash app didn't close my account until I tried to transfer it to my bank it was allot of money to loss. Read more

Comments: 0
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Requesting a refund

Complaint from ShaleWaldick on 14 July 2020 about Cash App.

I’m writing to you because I sent money to a cash tag $Jerry store and haven’t received my package. I sent 2 payments first for $110 and the next was for $100. Then when I didn’t receive my package I... Read more

Comments: 0
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Unemployment complaint (Federal)

Complaint from Tymelw9 on 14 July 2020 about Cash App.

I have reached out to a cash app support rep and they have been holding my funds and telling me send them money to access my unemployment money they took over 11,000 from me and my family, I’ve been waiting... Read more

Comments: 0
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Stolen Cash App Funds

Complaint from CI on 14 July 2020 about Cash App.

Some fraudsters got access to my phone and made 4 Cash App transfers totalling $1900. When I received this notification from my bank, I called the bank to dispute these charges. Upon their investigation with cash app, cash app sent... Read more

Comments: 0
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I am getting charged for a business account

Complaint from Tasheka on 14 July 2020 about Cash App.

I am getting charge a lot for my cash out like I received 90$ And I cash out only 87$ I want a regular account and how can I connect my cash card so I will not get cash taking... Read more

Comments: 0
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