I have been paying Car Shield for months, today I had to file a repair claim with them the total repair cost was 3.185 car shield would only replace the part with an after market part and I had to... Read more
CarShield complaints
CarShield Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about CarShield over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
CarShield complaint process
Do you have a dispute or had a bad customer experience with CarShield? Submit your CarShield complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of CarShield.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional CarShield complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about CarShield?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
CarShield complaints chart
We have received 13 complaints about CarShield over the last 12 months. The graph below shows a monthly breakdown.
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CarShield complaint statistics
Curious about CarShield's track record in addressing complaints within the Insurance Companies category? Dive into the all-time complaints data right here!
47
Total complaints
46
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
47 ratings
CarShield reviews: (47)
Authentic experiences shared by our community for your benefit.
Failure to explain
Complaint from Polly fuson on 14 May 2023 about CarShield.
Have to have had a year of previous receipts for car maintenance Read more
$1500 OUT-OF-POCKET expenses
Complaint from MYK on 04 May 2023 about CarShield.
YOUR SERVICE IS HORRIBLE!! I SPENT OVER $1500 ON A RENTAL CAR GAS WHILE YOUR COMPANY PLAYED GAMES GETTING AUTHORIZATIONS APPROVED FOR MY VEHICLE THAT WAS IN THE SHOP FOR TWO WEEKS!! I CALLED EVERY DAY WAS TOLD A DIFFERENT STORY... Read more
Money stolen off my bank card
Complaint from Sierra brown on 05 April 2023 about CarShield.
I was supposed to get a refund from car shield The lady said it will take 3 to 5 business days today make the 5th business day. I called Car shield this morning to speak with a representative Alexis answered... Read more
Car Shield only covering refurb or after market parts
Complaint from ArtN on 24 March 2023 about CarShield.
My backup camera on 2016 Fusion failed. Car Shield wants to replace it with a Refurb or after market part. Ford can only install certified new parts so Car Shield will not pay full cost of replacement part. Total cost... Read more
My name is Leon McCoy Jr claim number 2168825. I took my car to the repair shop. Because of my engine problems. The repair shop told me that my engine needs to be replaced. The claim adjuster contacted the repair... Read more
No good company
Complaint from Papomnzt@gmail.com on 21 December 2022 about CarShield.
My car is more than a month in the shop And they put me for more the 3 adjuster and still taken video off broken part before they apruebe jobs to be done I don’t think a recommend this people Read more
I have a 2011 Audi Q7 I have been with Carshields( for going on three years I pay 109 99 for three years straight with no claim the moment that I need to have my truck repaired because of some... Read more
Refusing to honor my claim - Transmission Problem
Complaint from NHayes on 13 September 2022 about CarShield.
September 10, 2022 Carshield Contract MFC3427181 Claim July 16th- I got into my vehicle and drove approximately two miles from my home, my vehicle seemed to be shifting hard and I then noticed a service light was on, I was on... Read more
False advertisement
Complaint from Shatondrick on 07 September 2022 about CarShield.
CarShield lied about the things on my vehicle they will cover.. every time I have taken my car to the repair shop CarShield denies coverage… Read more
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