While CarShield offers protection plans for vehicle repairs, our community has reported several recurring issues. Common complaints include denied claims, delays in processing claims, and non-compliance with contract terms. Customers also mention problems with CarShield not covering necessary repairs, using low-quality replacement parts, and poor customer service response times.
To avoid these issues, we strongly advise reading the fine print of your policy thoroughly and keeping all related documentation. If you need to file a claim, follow up regularly, document your interactions, and be prepared to provide detailed evidence of the needed repairs.
Do you have a dispute or had a bad customer experience with CarShield? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to CarShield.
Our sentiment meter has detected that CarShield complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with CarShield, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 4, 2026
We have received 0 complaints about CarShield over the last 12 months. The graph below shows a monthly breakdown.
Curious about CarShield's track record in addressing complaints within the Insurance Companies category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified CarShield customers. Search, discuss and connect with other people in our community.
Complaint from RiketaM on 26 February 2024 about CarShield.
Carshield is my extended warranty company and I have transmission repair as a covered service on my plan. Well my transmission needed repair. They had my vehicle sitting at the repair facility for 2 weeks, kept passing my claim... Read more
Complaint from Tyronn on 11 January 2024 about CarShield.
My repair claim was denied after over a month I submitted all my maintenance records etc that they asked for the person messed up on my miles but I cleared all of that up and they denied my claim after... Read more
Complaint from DivaDebJones1 on 02 September 2023 about CarShield.
I’m VERY DISAPPOINTED!!!! I’ve paid this CarSheild contract for over a year…. I’ve have yet to get any satisfaction… when my car broke down over six months ago CarSheild towed it for free(as in the contract) to the facility of... Read more
Complaint from 2224874 on 10 August 2023 about CarShield.
My truck ran hot and caused oil to mix in the coolant jug . Took my truck to Earl Tindol. they told Carshield the problem and the fix, which was to replace the engine ..Car shield disputed with the repair... Read more
Complaint from LWILL10 on 11 July 2023 about CarShield.
Trying to get my car fixed, and it has been 9 days this has been going on, going back and forth with car shield and the repair place, this has become and nightmare and you all approved it to be... Read more
I have been paying car shift for insurance for two vehicles of mine one of my vehicles window motors was going out long story short it only cost $900 to get my window motors fixed car Shield did not pay... Read more
Complaint from VIncentM on 30 June 2023 about CarShield.
i've had the platinum.plan from car should now for close to 3 years for my 2006 Ford 500... I have NEVER ever put in a claim... i was told that the car needed a new fuel pump due to the... Read more
Complaint from Wanda craig on 27 June 2023 about CarShield.
Towed the car on 5/19/23 to completed Auto. Carshield used a company vender named CK AUTO for the purchasing of the Trans. Trans was sent to Completed auto, they installed the trans and stated that the trans was a defect... Read more
Complaint from CindiS. on 23 June 2023 about CarShield.
I purchased the policy for my 76 year old mother, so she would not have to worry about high dollar repairs. For that peace of mind which they use to market their company as having. Purchased the best policy for... Read more
Complaint from JSandifer on 02 June 2023 about CarShield.
I called for roadside assistance. The car shield representative kept me on the phone for over an hour before calling the tow truck only to give them the wrong information. The rep said the tow truck company would be there... Read more
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