While Blue Cross Blue Shield provides a broad range of health insurance services, complaint data from our community has highlighted several common issues. Customers frequently report problems such as inaccuracies in billing and overcharges, difficulties in obtaining benefits or coverage as promised, and unresponsive or misleading customer service. Additionally, some users have experienced challenges with provider payments and issues related to transportation services promised by the policy.
To avoid these issues, we strongly advise customers to thoroughly read and understand their policy details and maintain meticulous records of all correspondence and transactions. If problems arise, quickly reach out to customer service, document all interactions, and gather supporting evidence like bills and communication logs. For complicated cases, consider contacting an insurance advocate or attorney for assistance.
Do you have a dispute or had a bad customer experience with Blue Cross Blue Shield? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Blue Cross Blue Shield.
Our sentiment meter has detected that Blue Cross Blue Shield complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Blue Cross Blue Shield, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 4, 2026
We have received 0 complaints about Blue Cross Blue Shield over the last 12 months. The graph below shows a monthly breakdown.
Curious about Blue Cross Blue Shield's track record in addressing complaints within the Insurance Companies category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Blue Cross Blue Shield. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Blue Cross Blue Shield by calling 1-888-630-2583. If you want to reach out to Blue Cross Blue Shield through their own website, you can use their contact form.
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Helpful experiences shared by verified Blue Cross Blue Shield customers. Search, discuss and connect with other people in our community.
Complaint from Jeanne Landolphi on 15 February 2023 about Blue Cross Blue Shield.
Pursuant to your request via FB Messenger , I am providing more information regarding the problem that we are having with BCBS paying their claims to us correctly to the correct provider. In Oct 2020 Dr. **** : Suffolk Cardiovascular Consultants-... Read more
Complaint from Amber Hyden on 06 February 2023 about Blue Cross Blue Shield.
In 2021, I contacted Blue Cross Blue Shield for Free Medical. My agent was Mr. Larry Hamilton, Texas License 1594814, Exp. 7-31-2024. At the time i applied my income was $9.00 pr hr at 35 hrs per week. ... Read more
Complaint from yyy on 30 December 2022 about Blue Cross Blue Shield.
getting charged for drugs that are covered. Read more
Complaint from nicholasj04 on 01 December 2022 about Blue Cross Blue Shield.
I was sent to collection by a hospital because of BCBS I call the attorney office to settle the debit and was told by the law form BCBS does not settle collection account i call the hospital and was told... Read more
Complaint from Nothappy59 on 23 October 2022 about Blue Cross Blue Shield.
They are trying to bill me 800 dollars, I am on Medicaid? I paid every statement on time, next thing they send me statement for over 300 then I call next bill back to reg payment, now this month they... Read more
Complaint from GodsProperty on 11 September 2022 about Blue Cross Blue Shield.
I filed a grievance via telephone for the first incident. Bluecross blue shield hire’s transportation service from a company unknown to transport medical patients to and from doctor appointments or surgical procedures the last two rides were terrifying. Given the... Read more
Complaint from tinakasey on 07 January 2022 about Blue Cross Blue Shield.
Have been on phone in three separate occasions totaling 5 hours and have submitted requests through website. NO ONE NO ONE NO ONE that I’ve spoken to has been able to help exceot fir I’m sorry and transferring me. Read more
Complaint from Karma 58 on 05 January 2022 about Blue Cross Blue Shield.
blue cross cancelled me in july without notice and now they want their money back from a lawsuit in the amount of 60 thousand dollars Read more
Complaint from Carl W. Gillum on 30 November 2021 about Blue Cross Blue Shield.
I starting paying for a BCBS supplement on Sept 1 2021 when I turned 65. I called United Health Care and told them I wanted to cancel their policy because I now have BCBS. I thought it was cancelled until... Read more
Complaint from JMeeder on 21 October 2021 about Blue Cross Blue Shield.
BCBS of OK has continually billed me for coverage this year after I had cancelled at year end 2020. Not only are they still charging me, they keep signing me up. My financial complaint will be filed in small claims court for... Read more
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