Blue Cross Blue Shield Complaint Sentiment: Neutral

Our sentiment meter has detected that Blue Cross Blue Shield complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Blue Cross Blue Shield, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

Blue Cross Blue Shield complaint process

Do you have a dispute or had a bad customer experience with Blue Cross Blue Shield? Submit your Blue Cross Blue Shield complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Blue Cross Blue Shield.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Blue Cross Blue Shield complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Blue Cross Blue Shield?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Blue Cross Blue Shield complaints chart

We have received 0 complaints about Blue Cross Blue Shield over the last 12 months. The graph below shows a monthly breakdown.

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Blue Cross Blue Shield complaint statistics

Curious about Blue Cross Blue Shield's track record in addressing complaints within the Insurance Companies category? Dive into the all-time complaints data right here!

15
Total complaints
15
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 15 ratings

How to contact the customer service of Blue Cross Blue Shield?

Below, you will find the contact information for the complaint department of Blue Cross Blue Shield. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-630-2583

You can contact the customer service of Blue Cross Blue Shield by calling 1-888-630-2583. If you want to reach out to Blue Cross Blue Shield through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Blue Cross Blue Shield reviews: (15)

Authentic experiences shared by our community for your benefit.

Provider not paid for services

Complaint from Jeanne Landolphi on 15 February 2023 about Blue Cross Blue Shield.

Pursuant to your request via FB Messenger , I am providing more information regarding the problem that we are having with BCBS paying their claims to us correctly to the correct provider. In Oct 2020 Dr. **** : Suffolk Cardiovascular Consultants-... Read more

Comments: 0
Rating:

collection

Complaint from nicholasj04 on 01 December 2022 about Blue Cross Blue Shield.

I was sent to collection by a hospital because of BCBS I call the attorney office to settle the debit and was told by the law form BCBS does not settle collection account i call the hospital and was told... Read more

Comments: 0
Rating:

Over billed.

Complaint from Nothappy59 on 23 October 2022 about Blue Cross Blue Shield.

They are trying to bill me 800 dollars, I am on Medicaid? I paid every statement on time, next thing they send me statement for over 300 then I call next bill back to reg payment, now this month they... Read more

Comments: 0
Rating:

Unethical treatment by transportation service

Complaint from GodsProperty on 11 September 2022 about Blue Cross Blue Shield.

I filed a grievance via telephone for the first incident. Bluecross blue shield hire’s transportation service from a company unknown to transport medical patients to and from doctor appointments or surgical procedures the last two rides were terrifying. Given the... Read more

Comments: 0
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Unable to obtain benefit

Complaint from tinakasey on 07 January 2022 about Blue Cross Blue Shield.

Have been on phone in three separate occasions totaling 5 hours and have submitted requests through website. NO ONE NO ONE NO ONE that I’ve spoken to has been able to help exceot fir I’m sorry and transferring me. Read more

Comments: 0
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lawsuit

Complaint from Karma 58 on 05 January 2022 about Blue Cross Blue Shield.

blue cross cancelled me in july without notice and now they want their money back from a lawsuit in the amount of 60 thousand dollars Read more

Comments: 0
Rating:

Misleading Information about Coverage

Complaint from Carl W. Gillum on 30 November 2021 about Blue Cross Blue Shield.

I starting paying for a BCBS supplement on Sept 1 2021 when I turned 65. I called United Health Care and told them I wanted to cancel their policy because I now have BCBS. I thought it was cancelled until... Read more

Comments: 0
Rating:

Continuous charges after account cancelled.

Complaint from JMeeder on 21 October 2021 about Blue Cross Blue Shield.

BCBS of OK has continually billed me for coverage this year after I had cancelled at year end 2020. Not only are they still charging me, they keep signing me up. My financial complaint will be filed in small claims court for... Read more

Comments: 0
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