GEICO Insurance Complaint Sentiment: Negative

Our sentiment meter has identified a 200% increase in complaints about GEICO Insurance over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering GEICO Insurance's offerings.

Sentiment data last updated on April 17, 2024

GEICO Insurance complaint process

Do you have a dispute or had a bad customer experience with GEICO Insurance? Submit your GEICO Insurance complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of GEICO Insurance.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional GEICO Insurance complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about GEICO Insurance?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

GEICO Insurance complaints chart

We have received 3 complaints about GEICO Insurance over the last 12 months. The graph below shows a monthly breakdown.

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GEICO Insurance complaint statistics

Curious about GEICO Insurance's track record in addressing complaints within the Insurance Companies category? Dive into the all-time complaints data right here!

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Total complaints
10
Open Complaints
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Complaints pending
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Complaints resolved
1.2
/10 10 ratings

How to contact the customer service of GEICO Insurance?

Below, you will find the contact information for the complaint department of GEICO Insurance. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-207-7847
Contact form:

You can contact the customer service of GEICO Insurance by calling 1-800-207-7847. If you want to reach out to GEICO Insurance through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

GEICO Insurance reviews: (10)

Authentic experiences shared by our community for your benefit.

Improper business reporting practices

Complaint from Jayson562oklahoma on 04 April 2024 about GEICO Insurance.

Claims that where found not at fault where reported on my driving record as at fault. Costing me almost an extra $300 a month. Have called and nobody either wants to fix it or they really don’t know how to.... Read more

Comments: 0
Rating:

Percentage of responsibility

Complaint from Natemorell on 02 April 2024 about GEICO Insurance.

Hello, hope all is well. I'm contacting you regarding claim number 0452934730101107. On November 10, 2023 my son was involved in a car accident where the other person was driving negligent, on high speed and against the traffic on a... Read more

Comments: 0
Rating:

Collision Reimbursement

Complaint from emily_aliana on 20 May 2023 about GEICO Insurance.

You crashed your car and totaled it. It can't be fixed, it needs to be replaced. Your insurance company has offered you a check to buy a new car. The check is for $10,000. However, when you go... Read more

Comments: 0
Rating:

Geigo takes no responsibility for their errors

Complaint from Mr Jay on 25 January 2023 about GEICO Insurance.

After being a loyalty customer since 2018 I’m being met with rudeness and being disregarded because of a system or employee error in which they refuse to take responsibility for . Since the beginning I’ve signed up with auto pay... Read more

Comments: 0
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Bad Faith

Complaint from Hstedman on 26 October 2021 about GEICO Insurance.

A USAA insured, was 'rear-ended' by a GEICO insured, claim 8717995830000001. GEICO admits the full liability of its insured. When the body shop (sterling reputation, in business more than 40 years) was repairing Ms. *** car, the adjuster ***, refused... Read more

Comments: 0
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Insurance Claim

Complaint from courtkay35 on 18 February 2021 about GEICO Insurance.

When filing an auto claim on 12302020 I had nothing but problems from the start. I was not given instructions on how to go about repairing my car. My claims adjuster Brian Thomas failed to contact me, if I hadn't... Read more

Comments: 0
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LOT LIZZARD THROW DOWN

Complaint from Lot lizard geico on 20 March 2020 about GEICO Insurance.

I've recently just got Geico Insurance the first time in January when I called on the phone they told me that they would honor the same contract that I had with State Farm which I had previously been with for... Read more

Comments: 4
Rating:

Claim issue

Complaint from Kenny on 22 August 2019 about GEICO Insurance.

I put in 1 claim on 1519 to Geico regarding my RV, AS I WENT TO VISIT FAMILY FOR THE HOLIDAY. When I returned home I saw the damage done to my RV while it was parked in my driveway... Read more

Comments: 0
Rating:

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