Geico debited two payments from my checking account on the same date, when only one was authorized
Complaint from hatcherpj@me.com on 30 December 2024 about GEICO Insurance.
Same as title above Read more
GEICO Insurance Complaints Service & Advice
Most Common GEICO Insurance Complaints and Tips
While GEICO Insurance is known for providing a range of coverage options at competitive rates, according to our community, there are several recurring issues that customers face. Common complaints include errors in policy coverage, disputes over the percentage of responsibility in claims, and challenges with collision reimbursement. Additional concerns involve improper business reporting practices, early automatic payment withdrawals, and claims of bad faith, particularly in handling insurance claims.
To avoid these issues, we strongly advise customers to thoroughly review their insurance policies and double-check coverage details. When filing a claim, document all interactions and evidence meticulously. Set reminders for payment dates to avoid early withdrawals and promptly address any discrepancies with customer service to ensure a swift resolution.
How and why file a complaint about GEICO Insurance?
Do you have a dispute or had a bad customer experience with GEICO Insurance? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to GEICO Insurance.
GEICO Insurance Customer Sentiment: Neutral
Our sentiment meter has detected that GEICO Insurance complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with GEICO Insurance, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
GEICO Insurance complaints chart
We have received 0 complaints about GEICO Insurance over the last 12 months. The graph below shows a monthly breakdown.
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Media uploaded by our community
GEICO Insurance complaint statistics
Curious about GEICO Insurance's track record in addressing complaints within the Insurance Companies category? Dive into the all-time complaints data right here!
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Total complaints
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Open Complaints
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11 ratings
How to contact the customer service of GEICO Insurance?
Below, you will find the contact information for the complaint department of GEICO Insurance. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-207-7847
Contact form:
You can contact the customer service of GEICO Insurance by calling 1-800-207-7847. If you want to reach out to GEICO Insurance through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Bad reviews about GEICO Insurance: (11)
Helpful experiences shared by verified GEICO Insurance customers. Search, discuss and connect with other people in our community.
Improper business reporting practices
Complaint from Jayson562oklahoma on 04 April 2024 about GEICO Insurance.
Claims that where found not at fault where reported on my driving record as at fault. Costing me almost an extra $300 a month. Have called and nobody either wants to fix it or they really don’t know how to.... Read more
Percentage of responsibility
Complaint from Natemorell on 02 April 2024 about GEICO Insurance.
Hello, hope all is well. I'm contacting you regarding claim number 0452934730101107. On November 10, 2023 my son was involved in a car accident where the other person was driving negligent, on high speed and against the traffic on a... Read more
Collision Reimbursement
Complaint from emily_aliana on 20 May 2023 about GEICO Insurance.
You crashed your car and totaled it. It can't be fixed, it needs to be replaced. Your insurance company has offered you a check to buy a new car. The check is for $10,000. However, when you go... Read more
Geigo takes no responsibility for their errors
Complaint from Mr Jay on 25 January 2023 about GEICO Insurance.
After being a loyalty customer since 2018 I’m being met with rudeness and being disregarded because of a system or employee error in which they refuse to take responsibility for . Since the beginning I’ve signed up with auto pay... Read more
Bad Faith
Complaint from Hstedman on 26 October 2021 about GEICO Insurance.
A USAA insured, was 'rear-ended' by a GEICO insured, claim 8717995830000001. GEICO admits the full liability of its insured. When the body shop (sterling reputation, in business more than 40 years) was repairing Ms. *** car, the adjuster ***, refused... Read more
Automatic Payment withdrawl to early. Was scheduled for Oct 3 2021
Complaint from Autumn14 on 19 September 2021 about GEICO Insurance.
Withdrawed October automatic payment scheduled for the 3rd of October. The withdraw of 39.10 was sent through my bank which also caused an over draft of 36.00 Read more
Insurance Claim
Complaint from courtkay35 on 18 February 2021 about GEICO Insurance.
When filing an auto claim on 12302020 I had nothing but problems from the start. I was not given instructions on how to go about repairing my car. My claims adjuster Brian Thomas failed to contact me, if I hadn't... Read more
Bad faith insurance someone made mistake on myy coverage
Complaint from mr monroe on 27 March 2020 about GEICO Insurance.
I switched to gieco mon jan this year made payment was told by the call center rep that they would honor the same coverage as state farm feb 21 in was in a accident called intio report it found out... Read more
LOT LIZZARD THROW DOWN
Complaint from Lot lizard geico on 20 March 2020 about GEICO Insurance.
I've recently just got Geico Insurance the first time in January when I called on the phone they told me that they would honor the same contract that I had with State Farm which I had previously been with for... Read more
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