While Choice Home Warranty is designed to provide protection for homeowners against the cost of unexpected repairs, complaint data from our community has flagged several recurring issues with their services. Common complaints include failure to honor warranty claims, delays in service, and unresponsive customer service. Customers also report being charged for services that were not provided, and assigned contractors failing to properly complete repairs or keep appointments.
To avoid these issues, we strongly advise customers to thoroughly read and understand the terms and conditions of their warranty, document all communications and service requests, and follow up promptly if issues arise. Additionally, consider getting a second opinion on any repair work and keep detailed records of all interactions and expenditures related to your warranty.
Do you have a dispute or had a bad customer experience with Choice Home Warranty? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Choice Home Warranty.
Our sentiment meter has detected that Choice Home Warranty complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Choice Home Warranty, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 1 complaints about Choice Home Warranty over the last 12 months. The graph below shows a monthly breakdown.
Curious about Choice Home Warranty's track record in addressing complaints within the Insurance Companies category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Choice Home Warranty. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Choice Home Warranty by calling 1-888-373-7924. If you want to reach out to Choice Home Warranty through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Helpful experiences shared by verified Choice Home Warranty customers. Search, discuss and connect with other people in our community.
Complaint from PK2705 on 29 September 2025 about Choice Home Warranty.
My water heater, AC, and furnace are all original to the construction of my home. That is why I have paid for a home warranty. I filed my claim online, and after 48 hours, CHW said they could not locate... Read more
Complaint from Lindy Garrett on 28 May 2024 about Choice Home Warranty.
When you report an item that needs repair, they send a generic response saying in 4 hours they will have a tech assigned to you and in 24 to 48 hours a repair. Neither happens it's more like weeks to... Read more
Complaint from Shocked and Angry on 16 December 2023 about Choice Home Warranty.
We bought a house in October after a careful home inspection. The KitchenAid wall oven/convection/microwave combo unit developed a defective control panel recently and it was determined by CHW that it could not be repaired. They have offered in writing... Read more
Complaint from manishad1 on 06 December 2023 about Choice Home Warranty.
They lie and are scammers. They will tell you all the good information when you purchase the policy, will LIE to you and when you decide to cancel the policy, they will make sure they remind you about their TERMS... Read more
Complaint from Lady Linda on 22 November 2023 about Choice Home Warranty.
This happened on 11/17 /2023 I haven’t had water. Choice warranty send someone out that didn’t no what they was doing cut my water off broke my handle off. And he was only to see why the water pressure... Read more
Complaint from Ali7 on 09 September 2023 about Choice Home Warranty.
Please be advice about this company and their ethical practices before you do business with them. Their contract and agreement they have with you is meaningless, and they will tell you that when you need to use the warranty. This... Read more
Complaint from Jambazi187 on 01 September 2023 about Choice Home Warranty.
On 8/25 Choice Home Warranty sent out a Technician from Better Business to diagnostic my air conditioner. The technician disconnected my pool condensor and did not turn it back on. I decided to go swimming on the 27th of August... Read more
Complaint from GetYourFixHomeImprovements on 02 August 2023 about Choice Home Warranty.
I was called for 2 years requesting my services. I was and currently working on commercial work orders, plumbing, electrical, general maintenance jobs and figured that although work was and is steady I’m not building a customer base of my... Read more
Complaint from timconn on 10 October 2022 about Choice Home Warranty.
Be advised, This is a comprehensive sequence of events to describe choice home warrantee failure to vet and provide competent service contractors. Our first interaction with choice home warrantee came with the service request for our dryer 122121. The service... Read more
Complaint from Dhamilton on 16 September 2022 about Choice Home Warranty.
Been with company a few different times but my suggestion are never ever do business with this highly Unethical and deceptive company Fraudulent company. (Claim 169459371) When i first took a warranty with this company i told them... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified reviews from real people
