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Choice Home Warranty complaint: They are a fraud

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Filed 28 May 2024 by Lindy

When you report an item that needs repair, they send a generic response saying in 4 hours they will have a tech assigned to you and in 24 to 48 hours a repair. Neither happens it’s more like weeks to a month when the tech comes you pay your service fee and then they refuse to cover the repair when the tech submits it. Then they will say they cant find another tech to come so get your own ,but they have to submit a diagnosis before repairs with CHW or they won’t cover it. If you have to get your own tech they don’t want to wait for approval to repair or get paid. The website will not let the tech submit the issues to get ot covered. They have it fixed so they can just avoid getting the diagnosis so it appears the tech is the issue so they can refuse coverage.

Choice Home Warranty complaint: They are a fraud
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