Choice Home Warranty complaints
Choice Home Warranty complaint: denied complaint on a 29 year old water heater
Filed 29 Sep 2025 by Patricia
My water heater, AC, and furnace are all original to the construction of my home. That is why I have paid for a home warranty. I filed my claim online, and after 48 hours, CHW said they could not locate any service providers, so I must use the reimbursement process. I found a local plumber to give me an estimate, and fill out the service information on chwclaims.com. Now CHW is denying my warranty claim. They are saying my system was abused, so it is not covered.
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