Choice Home Warranty complaints
Choice Home Warranty complaint: Failure to demonstrate best business practices
Filed 15 Jun 2022 by Elaine
I filed a 2nd claim for AC system repair on June 9, 2022(the first claim was on May 9, 2022, the repair was completed but temporary). Upon making 2nd claim a company was assigned that receives such bad reviews I asked for the claim to be reassigned to the original company that completed repairs on May 9. It took almost a week for this to take place. The technician assessed the needed repair and submitted all paperwork and pictures. Again it took an inordinate amount of time for this to be approved. Upon approval the AC company requested an email be sent stating that full payment would be made in 30 days(not an unreasonable request) Choice Home Warranty refuses to do this. I am still without AC after a week of triple digit temperatures in S E Texas
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