My complaint:
It has been one month since I contacted (made A Claim), I Called and Received no response more than One Dozen times.My AC unit went out On 07/29/22,There have been only one Service tech that has actually put hands on the unit.
Everytime I call they say that they will call back,They refuse to let me speak to a Manager. This has been A hopeless ordeal. The weather has ben 90 degrees or better every day. Then they tell me that the only way I can get help is to file a new claim and pay the deductible again. I live on a fixed Income. It Horrible the way they treat there customers
Suggested solution:
Please come out to look at my unit.no one has ever open it up to find out what the problem was they took a Guest at it being one thing and it was never repaired
