Blue Cross Blue Shield complaint: Unable to obtain benefit

Name: Unable to obtain benefit
Item: Blue Cross Blue Shield
Author: Tina

Open 7 Jan 2022 242 views Insurance Companies

File your Blue Cross Blue Shield complaint How does Complain.biz work?

Filed 7 Jan 2022 by Tina

Have been on phone in three separate occasions totaling 5 hours and have submitted requests through website. NO ONE NO ONE NO ONE that I’ve spoken to has been able to help exceot fir I’m sorry and transferring me.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Blue Cross Blue Shield
Filed: 7 Jan 2022
Desired resolution: Be more available to their members by providing an email address or an opportunity to leave a call back number as most companies do. In lieu if letting their members remain holding for hours.
Problem: Hours on hold, transferred, no help
About: health insurance benefit

Progress

Filed
Company notified
Company replied
Resolved

7 Jan 2022 Complaint filed and published
7 Jan 2022 Message from Bizzy: we notified Blue Cross Blue Shield about this complaint.

See all 15 Blue Cross Blue Shield complaints

Discussion

0 comments

No comments yet. Been through something similar with Blue Cross Blue Shield? Start the discussion above.

More Blue Cross Blue Shield complaints

View all 15

Unethical treatment by transportation service

I filed a grievance via telephone for the first incident. Bluecross blue shield hire’s transportation service from a company unknown…

11 Sep 2022

lawsuit

blue cross cancelled me in july without notice and now they want their money back from a lawsuit in the…

5 Jan 2022

Continuous charges after account cancelled.

BCBS of OK has continually billed me for coverage this year after I had cancelled at year end 2020. Not…

21 Oct 2021

Wronged by Blue Cross Blue Shield too?
Make it sting!

Launch complaint