While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about CarShield over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
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We have received 13 complaints about CarShield over the last 12 months. The graph below shows a monthly breakdown.
Curious about CarShield's track record in addressing complaints within the Insurance Companies category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from MClayton13 on 12 August 2022 about CarShield.
I had coverage with them for two months before my transmission started acting up. I called in to make a claim and it took two months for them to approve my claim to get my transmission fixed. Three weeks after... Read more
Complaint from Lisa K on 17 June 2022 about CarShield.
My transmission is going out and Car Shield refuses to honor my contract. I have the Gold Policy which has a $10,000 maximum and they want to put an untested junkyard transmission in my 2017 car. The administrator admitted that... Read more
Complaint from WMS4YESHUA on 14 June 2022 about CarShield.
I am continually getting letters, emails, and phone calls, (via questionable third-party outlets), from this company, claiming that I own a 2018 Ford F-150, when I'm disabled and don't drive! I am suspecting that someone has fraudulently been giving my... Read more
Complaint from Robertfralick84 on 01 June 2022 about CarShield.
Claim was started on the third of may a Tuesday, the estimate was sent on the fourth in am on Friday morning called the dealer to check up and they did not here anything, I then called car shield... Read more
Complaint from AkaMikal0203 on 18 May 2022 about CarShield.
May 18, 2022 I purchased this contract with CarShield on April 8, 2021 FOR MY 2008 NISSAN VERSA VIN: 3N1BC13E58L355177 CONTRACT : MRF3649993 Series 001 Gold Coverage $100 Deductible American Auto Shield $89.99 for 13 months $1,169.87 CarShield is a rip-off I made 13 payments (one year and... Read more
Complaint from br549 on 04 May 2022 about CarShield.
My AC would not function. The compressor on my vehicle would not function. The clutch pulley that is a part of the compressor would also not function. A new compressor ordered from GM which was in stock has the... Read more
Complaint from Smoov 57 on 27 April 2022 about CarShield.
I brought a warranty to cover my car cause my warranty had a ended when I went to the shop had a valve covered gasket has a leak and the AC fan was going out shield does not cover that... Read more
Complaint from Dotball62 on 27 April 2022 about CarShield.
I’ve been with Cascio for years and my complaint is that my motor is blown in my 2013 Chrysler 200 and they are refusing to fix it claiming that a holes was the reason why my motor is blown and... Read more
Complaint from Hlnborbn on 23 April 2022 about CarShield.
I have the contract for a year and never had a claim. When I called car shield everyone at car shield ed the items were all covered that needed service. It was idler arm and 🚟 and some other things.... Read more
Complaint from mdhamodh on 13 April 2022 about CarShield.
Repair facility reached out to carshield for claim on 7th April and provided all the details what they need to process the claim. It's been 7 days and everyday calling them but no one gives proper response and issue still... Read more
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