Aramex Complaint Sentiment: Neutral

Our sentiment meter has detected that Aramex complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Aramex, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 28, 2024

Aramex complaint process

Do you have a dispute or had a bad customer experience with Aramex? Submit your Aramex complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Aramex.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Aramex complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Aramex?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Aramex complaints chart

We have received 21 complaints about Aramex over the last 12 months. The graph below shows a monthly breakdown.

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Aramex complaint statistics

Curious about Aramex's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!

28
Total complaints
28
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 28 ratings

How to contact the customer service of Aramex?

Below, you will find the contact information for the complaint department of Aramex. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-718-553-8740
Webcare email:
GlobalCareCenter@aramex.com
Contact form:

You can contact the customer service of Aramex by calling 1-718-553-8740. For Aramex support through email, send your inquiry to GlobalCareCenter@aramex.com. If you want to reach out to Aramex through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Aramex reviews: (28)

Authentic experiences shared by our community for your benefit.

Agent not following requests !!

Complaint from Luca on 27 June 2023 about Aramex.

On the delivery time set I chosen 2pm-6pm and the agent called me 3 times continuously 12:48pm, 12:49pm and 12:50pm but i was in the toilet and when i came and saw i called back many times and no answer... Read more

Comments: 0
Rating:

Lost parcel

Complaint from Erna on 15 November 2022 about Aramex.

My parcel was collected 27 Sept Scanned in on 28 Sept Perth And then? Missing One e mail says it was received in Sydney 10102022 According to Khaled Rababi...never arrived in Sydney Forced to sign claim form Refuse..I want my parcel with full contents Read more

Comments: 0
Rating:

Non delivery

Complaint from Remo Giulianotti on 24 August 2022 about Aramex.

Parcel arrived Aramex Depot Sydney 19822. Notified Onboard with local courier ready for delivery today, Monday 2282022 @ 06:51:12 - : NO DELIVERY : Notified Out of Time 22822 . I Phoned Aramex to complain 1:37pm and informed them this parcel... Read more

Comments: 0
Rating:

look like Aramex lost my shippment.

Complaint from Arghavan Ghaffarpour on 22 July 2022 about Aramex.

I ordered for shoes from Runner.ae; through Aramex at 10th of July, Aramex system said it was delivered to Aramex at 13th and Aramex sent their message to me the delivery date estimation on 14th, up till now ( 22nd... Read more

Comments: 0
Rating:

Aramex is the worst delivering company in the UAE.

Complaint from Userbox00 on 30 December 2021 about Aramex.

Aramex is the worst delivering company in the UAE. Even the parcel is delivered to the mobile self pick-up point, they cannot give me the parcel because of the server technical issue. Why must their technical issue be my problem when the... Read more

Comments: 0
Rating:

lost my shipment

Complaint from Relnoamany on 23 September 2021 about Aramex.

lost my shipment which was a confidential letter It was supposed to be shipped on 21th of September 2021 on 22th the courier told me he did an accident and lost the shippment I called aramex a lady told me... Read more

Comments: 0
Rating:

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