Aramex Complaint Sentiment: Neutral

Our sentiment meter has detected that Aramex complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Aramex, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

Aramex complaint process

Do you have a dispute or had a bad customer experience with Aramex? Submit your Aramex complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Aramex.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Aramex complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Aramex?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Aramex complaints chart

We have received 21 complaints about Aramex over the last 12 months. The graph below shows a monthly breakdown.

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Aramex complaint statistics

Curious about Aramex's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!

28
Total complaints
28
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 28 ratings

How to contact the customer service of Aramex?

Below, you will find the contact information for the complaint department of Aramex. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-718-553-8740
Webcare email:
GlobalCareCenter@aramex.com
Contact form:

You can contact the customer service of Aramex by calling 1-718-553-8740. For Aramex support through email, send your inquiry to GlobalCareCenter@aramex.com. If you want to reach out to Aramex through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Aramex reviews: (28)

Authentic experiences shared by our community for your benefit.

Been Month without my parcel

Complaint from Minenhle on 08 September 2023 about Aramex.

The package was supposed to be delivered last month on the 24th October but the driver delayed cause apparently I'm the only one at that particular place with a parcel .So now he lied that I'm reachable and my... Read more

Comments: 0
Rating:

Worse shipping company

Complaint from Bu Saif on 06 September 2023 about Aramex.

Very bad experience I bought my items and agreed with supplier to ship within 2 to 3 days from Dubai to Qatar. Shipment reached Doha on time but Aramex driver decided to not come as per schedule and App showing... Read more

Comments: 0
Rating:

rude delivery driver

Complaint from anthony flick on 28 August 2023 about Aramex.

I was cycling south along the PACIFIC HWY at Belmont South on the shoulder of the Hwy at about 10-45am on the 24/05/23 adjacent the Squids Ink Motel. Your courier pulled up directly in front of me,rather than wait until I... Read more

Comments: 0
Rating:

Not Delivered

Complaint from Niji on 01 August 2023 about Aramex.

Actually I ordered I item from styli, today morning I got out of delivery messege, today I have one return also from same styli app, but the aramex delivery boy took my return item, I didn't get my today delivery... Read more

Comments: 0
Rating:

Lost parcel

Complaint from Nia on 19 July 2023 about Aramex.

I ordered a product from Asos UK in June and it should have arrived on the 6th of July. When tracking my parcel I noticed the last update was a problem occured,please contact Aramex for further details. I have... Read more

Comments: 0
Rating:

Delay in delivery

Complaint from 11444 on 12 July 2023 about Aramex.

I have sent a document parcel (0.3 kg) on 6.07.2023 to Kollam , Kerala -India. But still not received the documents. It is very important and valuable documents. As your tracking system we contacted in your delivery point office at... Read more

Comments: 0
Rating:

Fraud

Complaint from Lc12345 on 11 July 2023 about Aramex.

https://2mp5.top/aramex7 Linked above received from aramex. I have to pay 10 Aed as i was expecting a bank card from the same and the next few days, I was charges 6000 Aed. Could you please check on this resolve this... Read more

Comments: 0
Rating:

Parcel not delivered

Complaint from Basil on 11 July 2023 about Aramex.

I have sent parcel from Bahrain to India it is still stuck in Banglore since 6th July no information and updation from Aramex. Cost would have been justified if I have sent somebody to India ,loss Aramex caused. Today they called... Read more

Comments: 0
Rating:

Parcel delivered to someone else

Complaint from YolandaNyolukana on 04 July 2023 about Aramex.

Aramex has delivered my parcel to the wrong Address for the third time now, and i always contact them and find out that the issue is not being solved it’s has been over a month now waiting for my parcel... Read more

Comments: 0
Rating:

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