Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 29, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 8 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

wrong item shipped

Complaint from slerouge on 24 March 2021 about Wish.

i ordered a gold ring Arriving by Apr 2, 2021 $4.00 Exquisite Women's Fashion 18K Solid Gold Engraved Flower and Bird Rings Bridal Anniversary Engagement Wedding Rings For Mother Wife Ladies Size 5-11 Gold, 8, Qty 1 Shipping: $1.00 Read more

Comments: 0
Rating:

Want to return item

Complaint from honeybunjrb@comcast.net on 24 March 2021 about Wish.

Have spent nearly three hours trying to contact Wish for an a return merchandise number (RMA) and an address which to send product. The customer service ph is recording telling you to go to the website. Best information there... Read more

Comments: 0
Rating:

Can't log into my account

Complaint from Latisha Dalton on 24 March 2021 about Wish.

I have tried for two days now to get on Wish and it says my email or password is incorrect and won't let me log in. Read more

Comments: 0
Rating:

Refund

Complaint from Gammorock23 on 24 March 2021 about Wish.

I was looking on the website of wish strolling through some items I was going to order but I'm wasnt ready to order so I hit the wrong button on my phone and the order went through anyways. So when... Read more

Comments: 0
Rating:

Never received item

Complaint from Activeacide on 24 March 2021 about Wish.

I ordered 90$ worth of items and never received my items it was delivered to the wrong house even though I put all my information correct Read more

Comments: 0
Rating:

Orders not placed and 1 order not received

Complaint from Riley on 23 March 2021 about Wish.

I have been charged$49 twice for an item I never ordered. My address said Singapore and I tried to change it to Canada to no avail. I also never received an order that was to be delivered March 4th, 2021.... Read more

Comments: 0
Rating:

8 orders NOT received

Complaint from bloody rip off on 23 March 2021 about Wish.

Between May 2020 and Dec 2020 I have ordered about 10 different orders and HAVE NOT received 8 of them. I have sent emails that say they will cobtact me within 2-3 working days but that was 14 days... Read more

Comments: 0
Rating:

Unauthorized charge

Complaint from Tim Hall on 23 March 2021 about Wish.

On March 11, 2021, I purchase boat dock ropes for $22. However, through my Paypal account, Wish took $96 with no explanation as to why, nor did I receive a ation of my rope purchase. Paypal states it can... Read more

Comments: 0
Rating:

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