Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 10 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

My order, I tried cancel omg my orders. Said I couldn't.

Complaint from Scottygibbs9696 on 22 March 2021 about Wish.

Now this is the 2nd time. 2020 christmas. I got double orders. Cost me alot. Now it's happen again. I've got 2 3 coats coming.. I don't want the order. U fucking wrecked it.. plus the cost. Thanks a... Read more

Comments: 0
Rating:

Failure to send goods and refuse refund

Complaint from dronx2003@yahoo.com on 22 March 2021 about Wish.

I ordered goods in may 2019. The order dispatch date was constantly changed. I waited patiently. Eventually, i contacted the seller (chinese) who told me that because they were unable to fulfill they had refunded wish. I then contacted wish... Read more

Comments: 0
Rating:

Laptop Never Delivered But Marked Delivered By USPS

Complaint from treat2c on 22 March 2021 about Wish.

I ordered a laptop on February 18th that never arrived. USPS marked on their electronic system that it was delivered, but when I asked them to investigate, the carrier does not recall making such a delivery. Their advice is to... Read more

Comments: 0
Rating:

Never received my order

Complaint from Shaterra1 on 22 March 2021 about Wish.

I ordered 3 or 4 items from this company at the beginning of last month and I still haven't received my orders yet. Read more

Comments: 0
Rating:

return and refund

Complaint from richard smith on 21 March 2021 about Wish.

For over a week I have asked wish for a refund on an item I returned. Wish have had the returned item, item number and reason for the return. They have also had the tracking number of the returned item... Read more

Comments: 0
Rating:

Empty envelope

Complaint from Luann1214 on 21 March 2021 about Wish.

Received package today with 4 small envelopes. One was empty. The number on the envelope is WI002615620642FPL Thank you Read more

Comments: 0
Rating:

Request to cancel order

Complaint from k9wagon@gmail.com on 21 March 2021 about Wish.

A large order has been processed. I have requested cancellation of said order several times to no avail. I cannot even get a reply. I WANT THIS ORDER CANCELLED AND MONEY REFUNDED. Read more

Comments: 0
Rating:

None received order

Complaint from Kinababy on 20 March 2021 about Wish.

I have been waiting for an order for two items for almost a month now and now I just want my money back and I honestly don't care at this point that once a order is shipped you can't get... Read more

Comments: 0
Rating:

Wish.com the company of thieves

Complaint from Chenoj0002 on 20 March 2021 about Wish.

1-15-21 I ordered a security camera $94.89 which I was charged for. I received a $43 rechargeable battery. I opened a ticket through the online wish assistant like I was advised to do, was sent a prepaid shipping label and... Read more

Comments: 0
Rating:

Double crossed

Complaint from 1Extremely1disappointedcustomer on 20 March 2021 about Wish.

You offered me an S shaped dish drainer for .75 ¢, then cancelled and refunded the .75cents back.Told me to reorder and wanted to charge me 34.00 including shipping! WTF THATS CROOKED AND SHADY!!! Not sure but you undoubtedly lost... Read more

Comments: 0
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