Volunteers of America Complaint Sentiment: Negative

Our sentiment meter has identified a 300% increase in complaints about Volunteers of America over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Volunteers of America's offerings.

Sentiment data last updated on February 29, 2024

Volunteers of America complaint process

Do you have a dispute or had a bad customer experience with Volunteers of America? Submit your Volunteers of America complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Volunteers of America.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Volunteers of America complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Volunteers of America?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Volunteers of America complaints chart

We have received 18 complaints about Volunteers of America over the last 12 months. The graph below shows a monthly breakdown.


Volunteers of America complaint statistics

Curious about Volunteers of America's track record in addressing complaints within the Non-Profit category? Dive into the all-time complaints data right here!

Total complaints
Open Complaints
Complaints pending
Complaints resolved
/10 35 ratings

Volunteers of America reviews: (35)

Authentic experiences shared by our community for your benefit.

Horizons Nursing Home

Complaint from Kristi on 03 January 2023 about Volunteers of America.

My Mom is a resident at the facility listed above, I have had a number of issues with her care. It has gotten to be so bad over the past few months and feel her being there is putting her... Read more

Comments: 0

Invasion of privacy

Complaint from HurtRejected on 26 December 2022 about Volunteers of America.

I was adopted through this agency when they did adoptions in Texas. I had no intention of looking for my biological relatives because I was not ready. However they handed over all of my records and information to a local... Read more

Comments: 0

Not allowed to go to work

Complaint from 43871-037 on 29 November 2022 about Volunteers of America.

I have not been allowed to go to work since November 23,2022. Today is about will be 4 consecutive days and I also will be missing my information session for CDL training today. VOA is about to cause me to... Read more

Comments: 0


Complaint from traceywilsonharmon@rocketmail.com on 22 November 2022 about Volunteers of America.

Staff, case workers, housing specialist, directors all fraud. Not helping victims, not following up on after 2 weeks with victims intake. Telling victims they can't have toilet paper, milk etc. If they have a income. Letting victims just sit in... Read more

Comments: 0


Complaint from Creole1960 on 09 November 2022 about Volunteers of America.

I got behind on my rent due to 2 surgeries where I had to pay some out of pocket expenses. Mr. Barron at the New Orleans, LA came out to my apartment stating they come help veterans with rental payments.... Read more

Comments: 0

Volunteers of America Fraud

Complaint from Stannjan1 on 07 October 2022 about Volunteers of America.

My disabled son moved from a Group home from Birmingham Al to Columbus Ga to live with me. As of Oct 2022 , he has not received his August nor his September payments. The Social Security office told me... Read more

Comments: 0

Assistant Prog. Director Verbally Abusing Tenant

Complaint from underduedale52@gmail.com on 29 September 2022 about Volunteers of America.

As a tenant, I have to constantly complain about the following issues: 1. Roach infestation 2. Rodent presence and droppings 3. Next door tenant collecting filthy recyclable cans and bottles that attract these pests. And as a result of this constant unsanitary and... Read more

Comments: 0

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