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Volunteers of America complaint: RENTAL ASSISTANCE

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Filed 9 Nov 2022 by DARLENE

I got behind on my rent due to 2 surgeries where I had to pay some out of pocket expenses. Mr. Barron at the New Orleans, LA came out to my apartment stating they come help veterans with rental payments. I NEVER LIED about any income. Last week Mr. Barron called and told me his supervisor stated, “if I paid $2,000 they would pay the remainder of my rent”. Then yesterday he called and said I was over the income limit. NOW I have an eviction notice due to their miscommunication. I sent everything personal including birth certificate and social security card. I feel that as a 100% service connected veteran they should have had measures in place for “excruciating circumstances” such as mine to help veterans not become homeless. Basically I was lied to.
Blessings and Thank You
Darlene Hart
USN, DAV

Volunteers of America complaint: RENTAL ASSISTANCE
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