Volunteers of America complaint: Volunteers of America Fraud

My disabled son moved from a Group home from Birmingham Al to Columbus Ga to live with me. As of Oct 2022 , he has not received his August nor his September payments. The Social Security office told me in August that the payments were sent to Volunteers of America. I’ve called Volunteers of America numerous time but no response. The Social Security office said that my son owes a balance and once the payments are received he will not get his full payments for Aug and sept 2022 because of his balance. I told the representative that my son has never been over his finances. So I asked the representative how can he owe anything
I then asked the representative to place a claim of fraud in reference to Volunteers of America. The Fraud claim was placed on August 3rd.
Janice Norman
205-617-4427