TravelUp Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about TravelUp over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 2, 2024

TravelUp complaint process

Do you have a dispute or had a bad customer experience with TravelUp? Submit your TravelUp complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of TravelUp.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional TravelUp complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about TravelUp?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

TravelUp complaints chart

We have received 2 complaints about TravelUp over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May

TravelUp complaint statistics

Curious about TravelUp's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!

16
Total complaints
16
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 16 ratings

How to contact the customer service of TravelUp?

Below, you will find the contact information for the complaint department of TravelUp. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
02037713068
Contact form:

You can contact the customer service of TravelUp by calling 02037713068. If you want to reach out to TravelUp through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

TravelUp reviews: (16)

Authentic experiences shared by our community for your benefit.

Change of dates due to Covid restrictions

Complaint from Antiguamt on 20 January 2022 about TravelUp.

My friend and I have booked a trip to Antigua because they had no charges for covid related changes. After Omnicron the entry requirements to Antigua changed, and we could not entry. We contacted Travelup since 22 Dec 2021 to... Read more

Comments: 0
Rating:

Services not provided

Complaint from derekno on 31 December 2021 about TravelUp.

Booked mercure la sorbonne many weeks ago and received a voucher for the hotel from TravelUp. Called hotel last night to re yet they have not reservation under my name. Tried to call Travel Up but they block... Read more

Comments: 0
Rating:

Covid related cancellation not refunded

Complaint from HSK on 16 December 2021 about TravelUp.

Having booked a flight to south africa from the uk, the uk government announced additional restrictions fortravelling to south africa following the omicron covid outbreak. i contacted the airline to cancel my flght and they directed me to travelup who... Read more

Comments: 0
Rating:

Flights voucher

Complaint from hayleyjones on 18 October 2021 about TravelUp.

On March 11th myself and my grandmother were to take a plane to Grenada with British airways and return on April 1st 2020, but gran was unable to make her flight due to her health and was advised by her... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?

Media uploaded by our community