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TravelUp complaint: Services not provided

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Filed 31 Dec 2021 by Derek

Booked mercure la sorbonne many weeks ago and received a voucher for the hotel from TravelUp. Called hotel last night to re yet they have not reservation under my name. Tried to call Travel Up but they block skype calls so e-mailed and received a so sorry we cannot e-mail from them as i arrived at the airport. too late to book a reasonably priced hotel in Paris for New Year’s Eve so canceled plans and went home to ring in the New Year in my sitting room on telly.

TravelUp complaint: Services not provided
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