Complaints about TravelUp

On this page you can see which complaints are submitted about TravelUp.

How to file a TravelUp complaint?

Whatever your complaint about TravelUp is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File TravelUp complaint' button.
2. Describe your complaint in detail, and suggest how TravelUp should resolve it.
3. Submit your complaint directly to TravelUp and mention that you posted your complaint on

Statistics of TravelUp in the category Travel

8 total complaints
1.0 /10
2 votes

Complaints overview

Services not provided

Complaint from on 31 December 2021 about TravelUp in category Travel

Booked mercure la sorbonne many weeks ago and received a voucher for the hotel from TravelUp. Called hotel last night to re yet they have not reservation under my name. Tried to call Travel Up but they block... Read more

Covid related cancellation not refunded

Complaint from on 16 December 2021 about TravelUp in category Travel

Having booked a flight to south africa from the uk, the uk government announced additional restrictions fortravelling to south africa following the omicron covid outbreak. i contacted the airline to cancel my flght and they directed me to travelup who... Read more

Flights voucher

Complaint from on 18 October 2021 about TravelUp in category Travel

On March 11th myself and my grandmother were to take a plane to Grenada with British airways and return on April 1st 2020, but gran was unable to make her flight due to her health and was advised by her... Read more