TravelUp complaint: Booked a flight which is not there

Name: Booked a flight which is not there
Item: TravelUp
Author: Clair

Open 9 Feb 2022 229 views Travel

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Filed 9 Feb 2022 by Clair

Booked a flight which is not there
When I ask travelup about it they said would sort it
Have spoke to the airline and they say travelup as not contacted them and they (travelup) have cancelled the tickets

TravelUp complaint: Booked a flight which is not there — Photo Clair uploaded with this complaint

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Case details

Status: Open
Company: TravelUp
Filed: 9 Feb 2022
Desired resolution: Book me on another flight same day same class
Problem: Booked flight did not exist, tickets cancelled
About: flight tickets

Progress

Filed
Company notified
Company replied
Resolved

9 Feb 2022 Complaint filed and published
9 Feb 2022 Message from Bizzy: we notified TravelUp about this complaint.

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