TravelUp complaint: Cancellation of flightairtickets – Booking reference number 2095493
Filed 12 Nov 2021 by Abhishek
I have booked the flight from Amsterdam to New Delhi on 17-Sept-2020 but after 1 week (on 24-Sept) got mail from TravelUp team that my departure flight from Amsterdam to Delhi is cancelled and alternative flight is offered to me. But after giving my consent to alternative flight again on 22nd Oct. got another mail stating that my return flight from Delhi to Amsterdam is cancelled. I called on their UK customer care number multiple times but with no success (only thing happened is my call is transfer from one execute to another). The irony is after holding for long time they put me on hold and then disconnected my call. Till now there are more than 24 mails back and forth (17 from my side and rest from there).The last response I got from TravelUp is on 29th of Oct. and after that there is no reply from there side.
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