We have been contacting the range for several weeks regarding the return of a Olivia sofa which on receipt we decided we simply did not need, still in the original box and unopened and never used. When calling I found... Read more
The Range complaints
The Range Complaint Sentiment: Neutral
Our sentiment meter has detected that The Range complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with The Range, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
The Range complaint process
Do you have a dispute or had a bad customer experience with The Range? Submit your The Range complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of The Range.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional The Range complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about The Range?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
The Range complaints chart
We have received 2 complaints about The Range over the last 12 months. The graph below shows a monthly breakdown.
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The Range complaint statistics
Curious about The Range's track record in addressing complaints within the Interior shops category? Dive into the all-time complaints data right here!
26
Total complaints
26
Open Complaints
0
Complaints pending
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Complaints resolved
1.2
26 ratings
How to contact the customer service of The Range?
Below, you will find the contact information for the complaint department of The Range. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
03450267598
Contact form:
You can contact the customer service of The Range by calling 03450267598. If you want to reach out to The Range through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
The Range reviews: (26)
Authentic experiences shared by our community for your benefit.
INJURY IN STORE BEHAVIOUR OF A MANAGER
Complaint from CJH on 20 July 2022 about The Range.
Good Afternoon My wheelchair bound partner and I went into the Maidstone branch of THE RANGE around 1300 hrs this afternoon (Wednesday 20th July 2022) and whilst we were searching for an item a member of staff was pulling a... Read more
Ban from Surrey Quays store
Complaint from Jax on 14 July 2022 about The Range.
On the 1st July 2022 I entered The Range store with my trolley from Tescos with a big bag of Tescos shopping and my handbag. I purchased a tin of paint for my bathroom, a paint brush and a few... Read more
shocking customer service
Complaint from PJ 123 on 22 June 2022 about The Range.
I bought some chairs on line from the range. They broke within one hour of delivery. I informed The range through the online portal. After over one week absolutely no response. If you try and ring the customer service helpdesk... Read more
Website doesnt work
Complaint from geedale1 on 16 June 2022 about The Range.
I have tried to get in touch with customer help but phone and website doesnt work Read more
refund not received
Complaint from Ms B J Barford on 01 June 2022 about The Range.
I was supposed to be refunded £69.99p which they`ve apparently sent to my bank account on 19052022, however I`ve not received it. I`ve been to my bank to double check., it`s not been received. Absolute nightmare phoning The Range customer... Read more
unable to return in store cant get through to return the item
Complaint from defne on 30 May 2022 about The Range.
i purchased a table and chair and took your range shop in Worthing. They told me they cannot take the item as it cannot be return in the shop. I travelled from Brighton to Worthing. After i found out you... Read more
garden furniture
Complaint from gibbo1988 on 27 May 2022 about The Range.
after one summer the garden furniture we bought from the range the leg had snaped from the table and the seat on the sofa had cracked just by using it as a seat. Read more
're glass mugs sold as suitable for tea and coffee at £1.29
Complaint from gilbury15 on 21 April 2022 about The Range.
Two glass mugs were purchased on the 4 April 22 stating that they were suitable for tea and coffee. My partner suffered severe scalding on his foot when he poured boiling water into one of these mugs which shattered. We had... Read more
Why no response to my complaint ?
Complaint from kevinmachin on 10 February 2022 about The Range.
I have contacted the Range both my Email with photos included (8th Jan) and then further by iusing the website 'feed back'(2 weeks later). Am I to asume that legitimate 'complaints' are just ignored by the Range ?. I will continue... Read more
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