The Range complaint: shocking customer service

Name: shocking customer service
Item: The Range
Author: paul

Open 22 Jun 2022 122 views Interior shops

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Filed 22 Jun 2022 by paul

I bought some chairs on line from the range. They broke within one hour of delivery. I informed The range through the online portal. After over one week absolutely no response. If you try and ring the customer service helpdesk on 0345 026 7598 you wait at least 20 mins and no response.
My order no is W28 055 7598

The Range complaint: shocking customer service — Photo paul uploaded with this complaint

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Case details

Status: Open
Company: The Range
Filed: 22 Jun 2022
Desired resolution: Full refund and additional compensation for awful level of customer service.
Problem: Chairs broke within an hour
About: chairs

Progress

Filed
Company notified
Company replied
Resolved

22 Jun 2022 Complaint filed and published
22 Jun 2022 Message from Bizzy: we notified The Range about this complaint.

See all 29 The Range complaints

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