The Range complaint: refund not received

Name: refund not received
Item: The Range
Author: Brenda

Open 1 Jun 2022 88 views Interior shops

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Filed 1 Jun 2022 by Brenda

I was supposed to be refunded £69.99p which they`ve apparently sent to my bank account on 19052022, however I`ve not received it. I`ve been to my bank to double check., it`s not been received. Absolute nightmare phoning The Range customer care service, left on hold for an hour sometimes more each time.

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Case details

Status: Open
Company: The Range
Filed: 1 Jun 2022
Desired resolution: Pay my refund or at least make sure it`s been sent. My bank has asked Me to get an ARN reference number and said they will trace number or at least The Range should
Problem: Refund marked sent but never received
At stake: £69.99

Progress

Filed
Company notified
Company replied
Resolved

1 Jun 2022 Complaint filed and published
1 Jun 2022 Message from Bizzy: we notified The Range about this complaint.

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