Our sentiment meter has detected that Subway complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -17%. While some customers might experience challenges with Subway, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 145 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Aanthony1 on 13 July 2021 about Subway.
WENT TO THID LOCATION ASSOCIATE WAS A FEMALE WAS PLAYING IN A RUDE MANNER AND PLAYING AN ATTITUDE OF NOT MEETING CUDTOMERS NEEDS AND COMMUNICATING BACK IN AN UNFRIENDLY WAY. WANTED TO BUY TWO SUBS AND THE SUB WERE BAKED... Read more
Complaint from Terryr on 13 July 2021 about Subway.
I went to the Subway at 324 NE 72nd St, Gladstone, MO 64118 this morning at 10:00 to order a sandwich. The woman taking orders at the register was unbelievably unsuitable for the job. She appeared to be... Read more
today is free subs i guess that only goes to certain people cause they never even offered to me lady in front of me was white guy in back o f me was white do you think because I'm... Read more
Complaint from Sue Hall on 11 July 2021 about Subway.
We went into subway as it was the only place to eat They have no toilets and a lady needed to change her baby , She was enable to use the staff toilet so she had to change ... Read more
Complaint from Wont Order Again on 08 July 2021 about Subway.
Adios from me, my family, my friends, everyone on Facebook and everyone I can possibly tell. I am certainly not alone. Enjoy all the business you will lose. Unbelievable Read more
Complaint from UsedtobeSubwayLover on 03 July 2021 about Subway.
Dear Subway, I have enjoyed your sandwiches for many years. Today I sadly write to inform you that I will never purchase another Subway product again. Your decision to employ the anti-American kneeler Megan Rapinoe to endorse your sandwiches is the reason... Read more
Complaint from lolly95 on 01 July 2021 about Subway.
I love Subway but your decision to employ the anti-American disrespectful Megan Rapinoe to endorse your sandwiches is the reason I now boycott your company. Read more
Complaint from Rudbecia on 30 June 2021 about Subway.
Good grief! What is WRONG with you?? Do you have no shame? (Like her).She is a terrible person should NOT be representing anything but the under side of my shoe after I stepped in dog crap. Read more
Complaint from MR JLB on 27 June 2021 about Subway.
The tv ad the has the anti AMERICAN soccer player, kicking a ball into the faces of people eating burritos and burgers. AND TELLING then to go to subway Read more
Complaint from Rrussell on 27 June 2021 about Subway.
I have enjoyed your sandwiches for many years. Today I sadly write to inform you that I will never purchase another Subway product again. Your decision to employ the anti-American kneeler Megan Rapinoe to endorse your sandwiches is the reason I... Read more
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