While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Steam over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Steam? Submit your Steam complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Steam complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 16 complaints about Steam over the last 12 months. The graph below shows a monthly breakdown.
Curious about Steam's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Steam. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Steam by calling 22589669. If you want to reach out to Steam through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Alex7777 on 27 March 2024 about Steam.
I bought a steamdeck 3 months ago, it came with a battery issue it does not stay in sleeping mode, it loses baterry by the end of the day, i tried contacting steam support and they just asked me to... Read more
Complaint from TeNebrisDolor on 26 March 2024 about Steam.
My steam deck and account were stolen, contacted steam numerous times and have been told we don’t care, call the cops, don’t you dare report the person to us, we don’t care. Stop contacting us, I m closing this without... Read more
Complaint from Unturik on 22 March 2024 about Steam.
I want to check some prices of some of my items on a site that provides to be suspect. After this Steam block my account for security issue. Okay, i understand they want my account to be safe and informing... Read more
Complaint from Withheld for security on 19 December 2023 about Steam.
I recently discovered an issue where a Steam feature (Steam Cloud) - which I had disabled in settings - had started to behave like it was enabled. The result was an untold amount of personal data being removed from my... Read more
Complaint from Morgalicious on 20 November 2023 about Steam.
Hello I had a bad experience with steam costumer support. First they we're unable to identify the issue, illiteracy and lack of research in the issue is a thing. Then when I asked them how I could file a complaint about they're... Read more
Complaint from purpleguyorourke@gmail.com on 25 October 2023 about Steam.
My 12 year old son has had his profile hacked. I have the profile information of the 2 individuals concerned. They told him they were from Steam and that he had to pay 50 euros to avoid his account being... Read more
Complaint from GT1971 on 07 October 2023 about Steam.
Paid full priced for RE4 and now it is broken and won't play properly at all anymore. See the screenshot to know what I am dealing with. Capcom and Steam need to stop selling garbage and get serious with their quality control!!!!! Absolutely... Read more
Complaint from gohanf22 on 14 September 2023 about Steam.
I am banned for 2 weeks cause people can't use the BLOCK BUTTON on steam discussions and when Truth or actual VENTING is thrown in, they get upset and cry to a moderator that is not using their power justifyably... Read more
Complaint from Brisky on 11 September 2023 about Steam.
The Steam guard wait time is too long please make it shorter and not two weeks, I misclicked in my settings and I have to wait two weeks my acc is brisky4breeze please shorten it Read more
I made a lot of atoms and due to the weak security of Steam, my items were stolen by a hacker and Steam blocked that account, but still after 10 days my problems have not returned and they do not... Read more
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